Samsung HCM 553W, HCM6525W, HCL 652W, HCM653W Chapter Five, Identifying Problems, Possible Solution

Models: HCL 6515W HCL 652W HCM6525W

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Chapter Five

Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem

Possible Solution

 

 

 

 

Poor picture.

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

 

 

Poor sound quality.

Try another channel.

 

Adjust the antenna.

 

 

No picture or sound.

Try another channel.

 

Press the TV/Video button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

 

 

No color, wrong colors or tints.

Make sure the program is broadcast in color.

 

Adjust the picture settings.

 

 

Picture rolls vertically.

Adjust the antenna.

 

Check all wire connections.

 

 

The TV operates erratically.

Unplug the TV for 30 seconds, then try

 

operating it again.

Your remote control does not

Press the “MODE” button to put your remote

operate your TV.

control in the “TV” mode.

The TV won’t turn on.

Make sure the wall outlet is working.

 

 

Note: If you watch a still image or the screen in the Normal(4:3) aspect ratio for- mat for a long time, images may be burned onto the screen.

5.1 CHAPTER FIVE: TROUBLESHOOTING

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Samsung HCM 553W, HCM6525W, HCL 652W, HCL 473W, HCL 552W, HCL 6515W manual Chapter Five, Identifying Problems, Possible Solution