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Before contacting a Samsung authorized service center, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Power source

Message Icon Informs that ... Action
Low Battery - The battery is almost
discharged.
Charge the battery by attaching the
camcorder to a PC using the built-in
USB plug.
•
Check the authenticity
of this battery -The battery can not pass
authenticity check.
Check whether the battery is authentic.
Change to an authentic Samsung
battery.
We recommended you use only genuine
Samsung batteries in this camcorder.
•
•

Storage media

Message Icon Informs that ... Action
Insert Card There is no memory card
inserted in the card slot. Insert a memory card.•
Card Full There is not enough space to
record on the memory card.
Delete unnecessary fi les on the memory
card.
Back-up fi les to your PC or another
storage media, and then delete fi les.
Format the memory card.
Change to another memory card which
has enough free space.
•
•
•
•
Card Error
The memory card has a
problem and the camcorder
can’t recognize it.
Eject and re-insert the memory card.
If the problem persists, replace the
memory card with a new one.
•
Not Supported Card The memory card is not
supported by this camcorder.
Eject and re-insert the memory card.
If the problem persists, replace the
memory card with a recommended
card.
•
Not Formatted The memory card is not
formatted.
Eject and re-insert the memory card. If the
problem persists, format the memory card
using the camcorder.
•
Not Supported
Format
The memory card was
formatted by another device
and may still have images on
it.
The camcorder cannot play the fi les
because it does not support the memory
card’s fi le format. Format the card using the
camcorder or install and format a new card.
•
Low speed card.
Please record at a
lower resolution.
-
The memory card does
not have enough speed to
record.
Change the memory card to a faster
one.¬page 29
Change to a lower resolution.
•
•
troubleshooting