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troubleshooting
SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized

service center.

Power

Symptom Explanation/Solution
The camcorder does not turn on. Charge the battery by attaching the camcorder to a PC using the
built-in USB plug.
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The power automatically turns off.
Is “Auto Power Off” set to “5Min”? If no button is pressed for
about 5 minutes, the camcorder automatically turns off. To disable
this option, change "Auto Power Off" to "Off."
¬page 60
The battery is almost discharged. Charge the battery by attaching
the camcorder to a PC using the built-in USB plug.
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The battery discharges quickly.
The temperature is too low.
The battery is not fully charged. Recharge the battery.
The battery reached the end of its lifespan and cannot be
recharged. Contact your nearest Samsung authorized service
center to purchase a replacement.
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Display

Symptom Explanation/Solution
The recorded image is wider or
narrower than the original image.
You should check the resolution before you record.
¬pages 45
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Unknown indicator appears on the
screen.
A warning indicator or message appears on the screen.
¬pages 76, 77
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The image on the LCD screen looks
dark.
Ambient light is too bright. Adjust the brightness and angle of the
LCD.¬pages 57
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