| Useful Information |
|
|
Caller ID |
|
|
|
Problem | Cause/solution |
Caller information is not | L You must subscribe to a Caller ID service. |
displayed. | Contact your service provider/telephone |
| company for details. |
| L If your unit is connected to any additional |
| telephone equipment, remove and plug the |
| unit directly into the wall socket. |
| L If you use a DSL/ADSL (JetStream) service, |
| we recommend that you contact your |
| DSL/ADSL service provider to have a |
| DSL/ADSL Splitter installed. We do not |
| recommend the use of generic DSL/ADSL |
| filters. Contact your DSL/ADSL service |
| provider for details. |
| L Other telephone equipment such as a |
| monitored Burglar Alarm or the modem in the |
| SKY Digital decoder may be interfering with |
| this unit. Disconnect the other equipment and |
| try again. |
Caller information is slow to | L Depending on your service provider/ |
display. | telephone company, the unit may display the |
| caller’s information at 2nd ring or later. |
| L Move closer to the base unit. |
Time on the unit has shifted. | L Incorrect time information from incoming |
| Caller ID changes the time. Set the time |
| adjustment to off (page 25). |
|
|
Answering system |
|
|
|
Problem | Cause/solution |
The unit does not record new | L The answering system is turned off. Turn it on |
messages. | (page 30). |
| L The message memory is full. Erase |
| unnecessary messages (page 32). |
| L The recording time is set to “Greeting |
| Only”. Change the setting (page 36). |
| L If you subscribe to the voice mail service, |
| messages are recorded by your service |
| provider/telephone company not your |
| telephone. Change the unit’s number of rings |
| setting or contact your service provider/ |
| telephone company (page 35). |
47
