Useful Information
Making/answering calls, intercom
Problem | Cause/solution |
w is flashing. | L The handset is not registered to the base unit. |
| Register it (page 26). |
| L The handset is too far from the base unit. |
| Move closer. |
| L The base unit’s AC adaptor is not connected. |
| Check the connections. |
| L You are using the handset or base unit in an |
| area with high electrical interference. Re- |
| position the base unit and use the handset |
| away from sources of interference. |
Noise is heard, sound cuts in | L You are using the handset or base unit in an |
and out. | area with high electrical interference. Re- |
| position the base unit and use the handset |
| away from sources of interference. |
| L Move closer to the base unit. |
| L If you use a DSL/ADSL (JetStream) service, |
| we recommend that you contact your |
| DSL/ADSL service provider to have a |
| DSL/ADSL Splitter installed. We do not |
| recommend the use of generic DSL/ADSL |
| filters. Contact your DSL/ADSL service |
| provider for details. |
The handset does not ring. | L The ringer volume is turned off. Adjust ringer |
| volume (page 23). |
The base unit does not ring. | L The ringer volume is turned off. Adjust ringer |
| volume (page 17). |
I cannot make a call. | L The handset is too far from the base unit. |
| Move closer and try again. |
| L Another unit is in use. Wait and try again later. |
| L Answering system is being used by another |
| handset. Wait and try again later. |
| L If you are using a BT double adaptor to |
| connect the unit, remove the adaptor and |
| connect the unit to the phone wall socket |
| directly. If the unit operates properly, check or |
| replace the adaptor. |
| L The key lock feature is turned on. Turn it off |
| (page 19). |
| L The unit is not designed to be used with |
| rotary/pulse dialling services. |
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