Useful Information

Making/answering calls, intercom

Problem

Cause/solution

w is flashing.

L The handset is not registered to the base unit.

 

Register it (page 26).

 

L The handset is too far from the base unit.

 

Move closer.

 

L The base unit’s AC adaptor is not connected.

 

Check the connections.

 

L You are using the handset or base unit in an

 

area with high electrical interference. Re-

 

position the base unit and use the handset

 

away from sources of interference.

Noise is heard, sound cuts in

L You are using the handset or base unit in an

and out.

area with high electrical interference. Re-

 

position the base unit and use the handset

 

away from sources of interference.

 

L Move closer to the base unit.

 

L If you use a DSL/ADSL (JetStream) service,

 

we recommend that you contact your

 

DSL/ADSL service provider to have a

 

DSL/ADSL Splitter installed. We do not

 

recommend the use of generic DSL/ADSL

 

filters. Contact your DSL/ADSL service

 

provider for details.

The handset does not ring.

L The ringer volume is turned off. Adjust ringer

 

volume (page 23).

The base unit does not ring.

L The ringer volume is turned off. Adjust ringer

 

volume (page 17).

I cannot make a call.

L The handset is too far from the base unit.

 

Move closer and try again.

 

L Another unit is in use. Wait and try again later.

 

L Answering system is being used by another

 

handset. Wait and try again later.

 

L If you are using a BT double adaptor to

 

connect the unit, remove the adaptor and

 

connect the unit to the phone wall socket

 

directly. If the unit operates properly, check or

 

replace the adaptor.

 

L The key lock feature is turned on. Turn it off

 

(page 19).

 

L The unit is not designed to be used with

 

rotary/pulse dialling services.

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Panasonic KX-TG7341NZ operating instructions Making/answering calls, intercom Problem Cause/solution