Troubleshooting
Before contacting a Samsung authorised service centre, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Warning icons and messages
Problems may occur because of the following reasons. Check the information and take corrective action.
Battery
Message | Icon | Informs that... | Action | |
Low Battery | - | The battery is almost discharged. | • Replace with a charged battery or connect the AC | |
power adaptor. | ||||
|
|
| ||
|
|
|
| |
|
|
| • Check whether the battery is authentic. If not, | |
Check authenticity | - | The battery cannot pass authenticity check. | change to an authentic Samsung battery. | |
of the battery. | • We recommend you use only genuine Samsung | |||
|
| |||
|
|
| batteries in this camcorder. | |
|
|
|
|
Storage media
Message | Icon Informs that... | Action | ||
Insert Card |
|
| There is no memory card inserted in the memory card | • Insert a memory card. |
|
|
| slot. |
|
|
|
|
|
|
|
|
|
| • Delete unnecessary files from the memory card. |
|
|
| There is not enough space to record on the memory | • |
Card Full |
|
| and then delete unneeded files. | |
|
| card. | ||
|
|
| • Replace the memory card with another card that | |
|
|
|
| |
|
|
|
| has enough free space. |
|
|
|
|
|
Card Locked |
|
| The write protection tab on an SD or SDHC card has | • Release the write protection tab. |
|
| been set to lock. | ||
|
|
|
| |
|
|
|
|
|
Appendixes 109