Troubleshooting

Connecting to a computer

Symptom

Explanation/Solution

 

• Video playback or sound may stop temporarily depending on your computer. The video or

 

Your computer is not playing videos, images,

sound copied to your computer is not affected.

• If your camcorder is connected to a computer that does not support Hi-speed USB (micro

or sound located on your camcorder properly.

USB 2.0), the image or sound may not play back correctly. Images, video, and sound copied

 

 

from the camcorder to your computer are not affected.

 

 

 

• Check the system requirements to play a video.

 

• Shut down all other applications currently running on the computer.

The playback screen is paused or distorted.

• If you play back a video on your camcorder when it is connected to a computer, the video

 

may not play back smoothly on the computer, depending on the transfer speed. Please copy

 

the file to your PC, and then play it back.

 

 

Overall operations

Symptom

The date and time are incorrect.

Explanation/Solution

Has the camcorder been left unused for a long period of time?

The backup internal rechargeable battery may be discharged. page 20

Appendixes 120