Troubleshooting
Symptoms and solutions
If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.
Power
Symptom | Explanation/Solution | |
| • The battery may not be installed in your camcorder. Insert the battery into the camcorder. | |
| ||
The camcorder does not turn on. | • The inserted battery may be discharged. | |
Charge the battery or replace it with a charged one. | ||
| ||
| • If you use the AC power adaptor, make sure it is properly connected to a wall outlet. | |
|
| |
| • Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the camcorder | |
The power turns off automatically. | is automatically turned off (Auto Power Off). To disable this option, change the setting of | |
Auto Power Off to Off. page 106 | ||
| ||
| • The battery is almost exhausted. Charge the battery or replace it with a charged one. | |
|
| |
The power cannot be turned off. | • Remove the battery or unplug the AC power adaptor, and connect the power supply to the | |
camcorder again before turning it on. | ||
| ||
|
| |
| • The temperature is too low. | |
The battery discharges quickly. | • The battery is not fully charged. Charge the battery again. | |
• The battery has reached the end of its lifespan and cannot be recharged. Use another | ||
| ||
| battery. | |
|
|
Display
Symptom | Explanation/Solution | |
The TV screen or LCD display has distorted | • This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa. | |
images or has stripes at the top/bottom or on | ||
For more details, see the display specification. page 87 | ||
the left/right. | ||
| ||
|
| |
Unknown image appears on the LCD screen. | • The camcorder is in Demo mode. If you do not want to see Demo images, change the | |
setting Demo to Off. page 107 | ||
| ||
|
|
Appendixes 114