Troubleshooting

Adjusting the image during recording

Symptom

 

Explanation/Solution

Image’s colour balance is not natural.

 

• The white balance is incorrect. Set the proper White Balance. page 45

 

 

 

 

A subject passing quickly through the frame

 

• This is called the focal plane phenomenon. This is not a malfunction. Because of the way

 

the image device (CMOS sensor) reads out video signals, a subject passing through a frame

appears distorted.

 

 

rapidly may appear to bend, depending on the recording conditions.

 

 

 

 

 

Playback on your camcorder

Symptom

 

Explanation/Solution

Playback (playback/pause) function does not

 

• Image files recorded using another device may not play back on your camcorder.

 

work.

 

• Check memory card compatibility. page 17

 

 

 

Photo images stored on a storage media are

 

• Photo images recorded on other devices may not appear in their actual size. This is not an

not displayed in the actual size.

 

error.

 

 

 

Playback is interrupted unexpectedly.

 

• Check if the AC power adaptor or battery back is properly connected and secure.

 

 

 

Playback on other devices (TV, etc.)

Symptom

 

Explanation/Solution

You cannot view the image on or hear the

 

• Make sure that the connection cable is connected to the proper jack.

 

sound from the connected device.

 

 

 

 

 

 

The image appears distorted on a TV.

 

• This phenomenon is caused by connecting to a TV with 4:3 aspect ratio.

 

 

 

You cannot view the image on or hear the

 

• The camcorder cannot output Images from the HDMI jack if the material is copyright

sound from a TV connected using the HDMI

 

 

protected.

cable.

 

 

 

 

 

 

Appendixes 118

Page 118
Image 118
Samsung HMX-QF30WP/XER, HMX-QF30BP/EDC, HMX-QF30WP/EDC manual Playback on your camcorder, Playback on other devices TV, etc