troubleshooting
Symptom | Explanation/Solution | |
There is a time difference | • On your camcorder, there may be a slight time | |
between the point where you | ||
delay between the point when you press Recording | ||
press Recording start/stop | ||
start/stop button and the actual point where the | ||
button and the point where the | ||
recorded video starts/stops. This is not an error. | ||
recorded video starts/stops. | ||
| ||
The aspect ratio (16:9/4:3) of a | • The aspect ratio of a video at 16:9 cannot be | |
video cannot be changed. | changed to 4:3. | |
Horizontal stripes appear on the | • This occurs when recording images under a | |
fluorescent lamp, sodium lamp, or mercury lamp. | ||
images. | ||
This is not a malfunction. | ||
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| Storage Media |
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Symptom | Explanation/Solution | |
| • Insert a memory card into your camcorder properly. | |
Memory card functions are not | page 37 | |
• If you use a memory card formatted on a computer, | ||
operable. | ||
format it again directly on your camcorder. | ||
| ||
| page 100 | |
| • Release the lock on the | |
| memory card (SDHC/SD memory card), if any. | |
Image cannot be moved or | page 39 | |
deleted. | • You cannot move or delete the protected images. | |
| Release the protection of the image on the device. | |
| page 39 | |
| • Release the lock on the | |
You cannot format the memory | memory card (SDHC/SD memory card), if any. | |
page 39 | ||
card. | ||
• The memory card is not supported on your | ||
| ||
| camcorder or card has some problems. | |
The data file name is not | • The file may be corrupted. | |
• The file format is not supported by your camcorder. | ||
indicated correctly. | • Only the file name is displayed if the directory | |
| structure complies with the international standard. |
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