Connecting to a computer |
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Symptom | Explanation/Solution | ||
The computer does not recognise | • | Disconnect the USB cable from the computer and camcorder, | |
your camcorder. |
| restart the computer, then connect it again correctly. | |
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| • | A video codec is needed to play the file recorded on your | |
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| camcorder. Install the software provided with your camcorder. | |
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| pages 132 | |
| • | Make sure you insert the connector in the correct direction, and | |
Cannot play a video file properly on |
| connect the USB cable to the USB jack on your camcorder | |
| firmly. | ||
a PC. |
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• | Disconnect the cable from the computer and camcorder, restart | ||
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| the computer. Connect it again properly. | |
| • | To play back an HD video file, a computer with better | |
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| specification is required. | |
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| Check a computer with recommended specification. page 151 | |
• | Exit the | ||
properly. |
| computer. | |
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• | Set PC Software to On in the Settings menu or install | ||
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| • | Video playback or sound may stop temporarily depending | |
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| on your computer. The video or sound copied to your | |
The image or sound on your |
| computer is not affected. | |
camcorder is not played on your | • | If your camcorder is connected to a computer that does | |
computer properly. |
| not support | |
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| may not be played correctly. The image and sound | |
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| copied to your computer are not affected. | |
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| • | Check the system requirements to play a video. | |
| • | Exit other all applications running on the current | |
The playback screen is paused or |
| computer. | |
• | If a recorded video is played on your camcorder | ||
distorted. | |||
| connected to a computer, the image may not play | ||
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| smoothly, depending on the transfer speed. Please copy | |
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| the file to your PC, and then play it back. |
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