Troubleshooting
Before you call a service technician, please scan this list of problems and possible solutions. It may save you time and money.
Problem |
| Possible Solution |
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Poor picture. |
| Check all wire connections. |
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|
The power indicator is amber |
| The monitor is using its power management system. |
blinking. |
| Check the power management utility on your computer. |
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|
Your Remote control does not |
| Press the “Mode” button to put your remote control in the |
operate the monitor. |
| “Monitor” mode. |
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|
The monitor won’t turn on. |
| Make sure the wall outlet is working. |
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|
There is no screen image. |
| Check to see that both the monitor and the source are plugged |
|
| in and turned on. |
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|
The image is too light or |
| Adjust the Brightness or Contrast settings. |
too dark. |
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|
The image is too large or |
| Adjust the Size settings. |
too small. |
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|
Only the message "Check |
| The PDP is overheated. Power off the PDP and cool it for a |
Temp" blinks on the screen |
| while. |
and then the picture switches |
|
|
OFF. |
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|
Only the message "Check Fan |
| The cooling fan of the PDP may have a problem. Contact an |
blinks on the screen and then |
| authorized service center. |
the picture switches OFF. |
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Care and Maintenance
With proper care, your PDP will give you many years of service. Please follow these guidelines to get the maximum performance from your PDP.
Identifying Problems
•Do not put the PDP near extremely hot, cold, humid or dusty places.
•Do not put the PDP near appliances that create magnetic fields.
•Keep the ventilation openings clear.
•Do not place the PDP on a rough and slanted surface, such as cloth or paper.
Liquids
•Do not handle liquids near or on the PDP.
Cabinet
•Never open the cabinet or touch the parts inside.
•Wipe your PDP with a clean, dry cloth. Never use water, cleaning fluids, wax, or chemicals.
•Do not put heavy objects on top of the cabinet.
Temperature
•If your PDP is suddenly moved from a cold to a warm place, unplug the power cord for at least two hours so that moisture that may have formed inside the unit can dry completely.
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