Chapter 6
T R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest service center.
Identifying Problems
Problem | Possible Solution |
Poor picture | Try another channel. |
| Adjust the antenna. |
| Check all wire connections. |
Poor sound quality. | Try another channel. |
| Adjust the antenna. |
No picture or sound. | Try another channel. |
| Press the TV/VIDEO button. |
| Make sure the TV is plugged in. |
| Check the antenna connections. |
No color, wrong colors or | Make sure the program is broadcast in color. |
tints. | Adjust the picture settings. |
| If the set is moved or turned in a different direction, the |
| power should be OFF for at least 30 minutes. |
| Adjust the antenna. |
Picture rolls vertically. | Check all wire connections. |
The TV operates erratically. | Unplug the TV for 30 seconds, then try operating it |
| again. |
The TV won’t turn on. | Make sure the wall outlet is working. |
Blurred or snowy picture, | Check the direction, location and connections of your |
distorted sound | antenna. |
| This interference is often due to the use of an indoor |
| antenna. |
Remote control malfunctions | Replace the remote control batteries. |
| Clean the upper edge of the remote control |
| (transmission window). |
| Check the battery terminals. |
“Check Signal Cable” | Ensure that the signal cable is firmly connected to the |
message. | PC or video sources. |
| Ensure that the PC or video sources are turned on. |
