11 Troubleshooting Guide

Screen issue

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension

 

cable, etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the

 

PC and graphics card are set within a range

There are shadows or ghost images left on the

compatible with the product. Then, change the

screen.

screen settings if required by referring to the

 

 

Additional Information on the product menu

 

and the Standard Signal Mode Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Color Space

 

settings.

 

 

White does not really look white.

Go to Picture and adjust the White Balance

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or

 

adjust the volume

 

("2.2 Connecting and Using a PC")

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the

 

maximum level, adjust the volume on your PC

 

sound card or software program.

 

 

11 Troubleshooting Guide 202

Page 202
Image 202
Samsung MD40B, MD46B user manual Adjust Brightness and Contrast, Sound issue

MD46B, MD40B specifications

The Samsung MD40B and MD46B are part of Samsung's versatile line of professional display solutions, designed specifically for commercial applications. Both models are characterized by their sleek, modern aesthetics, enabling seamless integration into a variety of environments such as retail spaces, airport terminals, and corporate offices.

One of the hallmark features of the MD40B and MD46B displays is their high-quality visual performance. These models offer Full HD resolution, providing sharp and vibrant images that capture attention. With a brightness rating of up to 450 cd/m², these displays ensure exceptional visibility in both bright and dimly lit settings, making them ideal for advertising and informational purposes.

The MD series is also equipped with advanced technology, including Samsung's proprietary Dynamic Crystal Color technology. This feature enhances color accuracy and depth, delivering a wider color spectrum and more lifelike visuals. The wide viewing angle technology ensures that images remain consistent and true to life, regardless of the viewer's position, making these displays suitable for installations where audiences gather from various angles.

Durability is another significant consideration for the MD40B and MD46B. These models are designed with a robust chassis to withstand the rigors of continuous use in commercial environments. They can operate 24/7, making them reliable options for businesses that require constant engagement with customers.

Both displays also support various connectivity options, including HDMI, DP, and DVI ports, allowing for flexible integration with different devices and systems. Furthermore, the inclusion of a built-in video wall processor means that users can create stunning video wall configurations without the need for external hardware.

For added convenience, Samsung provides a user-friendly management solution, allowing users to easily control and monitor their displays remotely. This feature streamlines operational efficiency and reduces downtime, ensuring that messaging and visuals are up-to-date and effective at all times.

In summary, the Samsung MD40B and MD46B are sophisticated display solutions that combine stunning visuals, durable design, and advanced technology. Their ability to operate continuously, along with flexible connectivity options and remote management capabilities, makes them an excellent choice for a wide array of commercial applications. Whether enhancing customer engagement in a retail setting or conveying important information in a corporate environment, these displays are engineered to meet the demands of modern businesses.