11 Troubleshooting Guide

11.1.3 Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the

 

product and PC, and ensure the connection is

 

secure.

 

("2.2 Connecting and Using a PC")

 

 

Blank spaces are found at the top and bottom

Blank spaces on the screen are not caused by

of the screen when an HDMI or HDMI-DVI

the product.

cable is connected to the product and PC.

The cause of the problem is the PC or graphics

 

 

card, and can be fixed by adjusting the screen

 

size in the HDMI or DVI option of the graphics

 

card settings menu.

 

If the graphics card settings menu has no

 

option to adjust the screen size, update the

 

graphics card driver to the latest version.

 

(Please contact the graphics card or computer

 

manufacturer for details on how to adjust the

 

screen settings.)

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen

Check that the product is connected correctly

(refer to "Connecting to a PC").

with a cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the

 

product is powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from

 

the graphics card exceeds the product's

 

maximum resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and

 

set the maximum resolution and frequency

 

according to the product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

11 Troubleshooting Guide 201

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Samsung MD46B, MD40B user manual Check the followings, Installation issue PC mode, Screen issue

MD46B, MD40B specifications

The Samsung MD40B and MD46B are part of Samsung's versatile line of professional display solutions, designed specifically for commercial applications. Both models are characterized by their sleek, modern aesthetics, enabling seamless integration into a variety of environments such as retail spaces, airport terminals, and corporate offices.

One of the hallmark features of the MD40B and MD46B displays is their high-quality visual performance. These models offer Full HD resolution, providing sharp and vibrant images that capture attention. With a brightness rating of up to 450 cd/m², these displays ensure exceptional visibility in both bright and dimly lit settings, making them ideal for advertising and informational purposes.

The MD series is also equipped with advanced technology, including Samsung's proprietary Dynamic Crystal Color technology. This feature enhances color accuracy and depth, delivering a wider color spectrum and more lifelike visuals. The wide viewing angle technology ensures that images remain consistent and true to life, regardless of the viewer's position, making these displays suitable for installations where audiences gather from various angles.

Durability is another significant consideration for the MD40B and MD46B. These models are designed with a robust chassis to withstand the rigors of continuous use in commercial environments. They can operate 24/7, making them reliable options for businesses that require constant engagement with customers.

Both displays also support various connectivity options, including HDMI, DP, and DVI ports, allowing for flexible integration with different devices and systems. Furthermore, the inclusion of a built-in video wall processor means that users can create stunning video wall configurations without the need for external hardware.

For added convenience, Samsung provides a user-friendly management solution, allowing users to easily control and monitor their displays remotely. This feature streamlines operational efficiency and reduces downtime, ensuring that messaging and visuals are up-to-date and effective at all times.

In summary, the Samsung MD40B and MD46B are sophisticated display solutions that combine stunning visuals, durable design, and advanced technology. Their ability to operate continuously, along with flexible connectivity options and remote management capabilities, makes them an excellent choice for a wide array of commercial applications. Whether enhancing customer engagement in a retail setting or conveying important information in a corporate environment, these displays are engineered to meet the demands of modern businesses.