3Using MDC

3.3.14 Troubleshooting Guide

Issue

 

Solution

 

 

 

The display you want to control

1.

Check the connection of the RS232C cable (check that the

does not appear on the system

 

cable is properly connected to appropriate serial port).

information chart.

 

 

2.

Check that another display with a duplicate ID is not

 

 

 

connected. Connecting displays with a duplicate ID can

 

 

cause the displays not to be shown due to data collision.

 

 

 

 

3.

Check that the display ID is within the range of 0 and 99.

 

 

(Change the ID using the Display menu.)

 

 

For a display that supports the ID in a range of 0 to 99,

 

 

the ID should be set between 0 and 99.

 

 

 

The display you want to control

Check that the display is powered on. (See the power status in

does not appear on the other

the system information chart.)

Control Info Grids.

 

 

Ensure you select the input source the display is connected to.

 

 

 

The following message appears

Check that the display you want to control is selected.

repeatedly.

 

 

Displays power on or off at different

Adjust the time on the PC to synchronize the time between the

time from one another even though

connected displays.

On Time or Off Time is set.

 

 

 

The remote control does not work.

The remote control may not work if the RS-232C cable is

 

removed or the program is closed abnormally while the Remote

 

Control function is Disable. To resolve this, run the program

 

again and set Remote Control to Enable.

This program may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

3 Using MDC 99

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Samsung MD46B, MD40B user manual Troubleshooting Guide, Issue Solution, ID should be set between 0

MD46B, MD40B specifications

The Samsung MD40B and MD46B are part of Samsung's versatile line of professional display solutions, designed specifically for commercial applications. Both models are characterized by their sleek, modern aesthetics, enabling seamless integration into a variety of environments such as retail spaces, airport terminals, and corporate offices.

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Both displays also support various connectivity options, including HDMI, DP, and DVI ports, allowing for flexible integration with different devices and systems. Furthermore, the inclusion of a built-in video wall processor means that users can create stunning video wall configurations without the need for external hardware.

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In summary, the Samsung MD40B and MD46B are sophisticated display solutions that combine stunning visuals, durable design, and advanced technology. Their ability to operate continuously, along with flexible connectivity options and remote management capabilities, makes them an excellent choice for a wide array of commercial applications. Whether enhancing customer engagement in a retail setting or conveying important information in a corporate environment, these displays are engineered to meet the demands of modern businesses.