Samsung MD40B, MD46B

203

Troubleshooting Guide

11 Troubleshooting Guide

Remote control issue

The remote control does not work. Make sure that the batteries are correctly in

place (+/-).

Check if the batteries are flat.

Check for power failure.

Make sure that the power cord is connected.

Check for any special lighting or neon signs

switched on in the vicinity.

Source device issue

A beeping sound is heard when my PC is

booting.

If a beeping sound is heard when your PC is

booting, have your PC serviced.

Contents

Main BEFORE USING THE PRODUCT PREPARATIONS CONNECTING AND USING A SOURCE DEVICE USING MDC SCREEN ADJUSTMENT SOUND ADJUSTMENT MEDIA NETWORK SYSTEM SUPPORT MAGICINFO LITE TROUBLESHOOTING GUIDE Page Copyright Cleaning Storage Safety Precautions Symbols Electricity and Safety Installation Page Operation Page -_- Page Page 1 1.1 Checking the Contents 1.1.2 Checking the Components Components Items sold separately 1.2 Parts 1.2.1 Control Panel Panel Key Control menu Return 1.2.2 Reverse Side 1.2.3 Anti-theft Lock 1 2 3 4 1.2.4 Remote Control Adjusting the OSD with the Remote Control To place batteries in the remote control Remote Control Reception Range 7m ~ 10m 1.3 Before Installing the Product (Installation Guide) 1.3.1 Tilting Angle and Rotation 1.3.2 Ventilation 1. Installation on a Perpendicular Wall 2. Installation on an Indented Wall 3. Installation in an Indented Floor 1.4 Dimensions 1.5 Installing the Wall Mount 1.5.1 Installing the Wall Mount Kit 1.5.2 Wall Mount Kit Specifications (VESA) Page 1.6 Remote Control 1.6.1 Cable Connection RS232C Cable LAN Cable Page 1.6.2 Connection zConnection 3 1.6.3 Control Codes Viewing control state (Get control command) Controlling (Set control command) Command Power control Volume control Input source control Page Screen Screen size control PIP On/Off control Auto adjustment control (PC and BNC only) Video Wall Mode Control Safety Lock 2 2.1 Before Connecting 2.1.1 Pre-connection Checkpoints 2.2 Connecting and Using a PC 2.2.1 Connecting to a PC Connection using the D-SUB cable (analog type) Connection using a DVI cable (digital type) Page 2.2.2 Changing the Resolution Page 2.3 Connecting to a Video Device 2.3.1 Connection Using the AV Cable 2.3.2 Connection Using the Component Cable 2.3.3 Connection Using an HDMI-DVI Cable 2.3.4 Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable (up to 1080p) 2.3.5 Connecting to an Audio System 2.3.6 Connecting to an Antenna 2.4 Connecting the network box(sold separately) 2.4.1 MagicInfo Entering MagicInfo mode 1 2 3 4 5 6 7 2.5 Changing the Input source 2.5.1 Source Source 3 3.1 Configuring Settings for Multi Control 3.1.1 Configuring settings for Multi Control 3.2 MDC Program Installation/Uninstallation 3.3 What is MDC? 3.3.1 Connecting to MDC Using MDC via RS-232C (serial data communications standards) Using MDC via Ethernet Page 3.3.2 Connection Management Page Page Page Page Page 3.3.7 Main Screen Layout 3.3.8 Menus Home Volume Alert 3.3.9 Screen Adjustment Custom Options Size 3.3.10 Sound Adjustment 3.3.11 System Setup Video Wall Page PIP General Fan & Temperature Security OSD Display Time Page Screen Burn Protection Screen Saver 3.3.12 Tool Settings Security Reset Edit Column Information Page Group Management 1 2 Page Page 3 4 3.3.14 Troubleshooting Guide Page 4 Configure the Picture settings (Brightness, Color Tone, etc.). 4.1 Picture Mode 4.1.1 If the input source is PC or DVI 4.1.2 If the input source is AV, Component, HDMI or TV 4.2 Backlight / Contrast / Brightness / Sharpness / Color / Tint (G/R) 4.3 Screen Adjustment 4.3.1 Picture Size Screen Adjustment Picture Size Position PC Screen Adjustment Resolution Select 16:9 Picture Sizes available by Input Source. Page 4.3.4 Resolution Select 4.4 Auto Adjustment 4.5 Advanced Settings 4.5.1 Black Tone 4.5.2 Dynamic Contrast 4.5.3 Shadow Detail Advanced Settings 4.5.4 Gamma 4.5.5 Expert Pattern 4.5.6 RGB Only Mode 4.5.7 Color Space 4.5.8 White Balance 4.5.9 10p White Balance (Off / On) 4.5.10 Flesh Tone 4.5.11 Edge Enhancement (Off / On) 4.5.12 Motion Lighting (Off / On) 4.5.13 LED Motion Plus (Off / On) 4.6 Picture Options 4.6.1 Color Tone 4.6.2 Color Temp. Picture Options 4.6.3 Digital Noise Filter 4.7 Reset Picture 5 Configure the sound (Sound) settings for the product. 5.1 Sound Mode Sound 5.2 Sound Effect 5.3 Broadcast Audio Options 5.4 Speaker Settings 5.5 Reset Sound 6 6.1 Favorites 1 2 6.1.1 Functions on the Favorites Screen 1 2 3 4 5 6.2 Channel 6.2.1 Channel Manager 1 2 3 4 Page 1 2 3 4 1 2 3 4 6.2.2 Antenna 1 2 3 4 5 6 6.2.4 Clear Scrambled Channel 1 2 3 6.2.5 Fine Tune 6.3 MagicInfo Lite 6.4 Videos 1 2 3 6.4.1 Playing a Video Supported Video Subitle Formats (for language subtiles, etc.) Supported Video Formats Page Page 6.5 Photos 1 2 3 6.5.1 Viewing a Photo (or Slide Show) 1 2 6.6 Music Playing My Playlist Playing Selected Music Files c 1 2 3 4 6.7 Videos / Photos / Music - Additional Functions Page Page 6.8 Source 6.8.1 Source 6.8.2 Edit Name 6.8.3 Edit Favorites 6.8.4 Information 6.8.5 Refresh 7 7.1 Network Setting 7.1.1 Connecting to a Wired Network 7.1.2 Wired Network Settings Page Page 7 Network 7.1.3 Connecting to a Wireless Network 7.1.4 Wireless Network Setting Automatic Network Setup 1 2 3 4 5 6 7 8 Page Page 7.1.6 One Foot Connection How to set up using One Foot Connection 1 2 3 4 5 6 Page 7.2 Network Status 7.3 MagicInfo Lite Settings 1 2 3 4 8 8.1 Plug & Play 1 2 3 8.2 Multi Control 8.2.1 Configuring settings for Multi Control 8.3 Time 8.3.1 Clock Changing the Setting for Clock 8.3.2 Sleep Timer 8.3.3 On Timer 8.3.4 Off Timer 8.3.5 Holiday Management Setting Holiday Management 8.4 Menu Language 8.5 Eco Solution 8.5.1 Energy Saving Eco Solution 8.5.2 Eco Sensor (Off / On) 8.5.3 No Signal Power Off 8.5.4 Auto Power Off (Off / On) 8.6 Caption 8.6.1 Caption 8.6.2 Caption Mode 8.6.3 Digital Caption Options 8.7 Security 8.7.1 Safety Lock (Off / On) 8.7.2 Button Lock (Off / On) Security 8.7.3 Program Rating Lock (Off / On) The following categories are on top Page 8.7.4 Change PIN 8.8 PIP 8.9 Auto Protection Time 8.10 Screen Burn Protection 8.10.1 Pixel Shift Screen Burn Protection Pixel Shift Timer Pixel Side Gray 8.10.2 Timer 8.10.3 Pixel 8.10.4 Side Gray 8.11 Video Wall 8.11.1 Video Wall Video Wall 8.11.2 Format 8.11.3 Horizontal 8.11.4 Vertical 8.11.5 Screen Position 8.12 Source AutoSwitch Settings Source AutoSwitch Settings Source AutoSwitch Primary Source 4FDPOEBSZ4PVSDF On All 57 8.13 General 8.13.1 Max. Power Saving 8.13.2 Game Mode General 8.13.3 BD Wise 8.13.4 Auto Power 8.13.5 Standby Control 8.13.6 Lamp Schedule 8.13.7 OSD Display 8.13.8 Power On Adjustment 8.13.9 Temperature Control 8.13.10 Device Name 8.14 Anynet+(HDMI-CEC) 8.14.1 Anynet+(HDMI-CEC) Anynet+ Menu 8.14.2 Auto Turn Off (No / Yes) Switching between Anynet+ Devices 1 2 3 8.14.3 Receiver Troubleshooting for Anynet+ 8.15 DivX Video On Demand 8.16 Network Remote Control 8.17 Reset System 8.18 Reset All 9 9.1 Software Upgrade Support 9.1.2 Alternative Software 1 2 3 4 9.2 Contact Samsung 10 10.1 File Formats Compatible with MagicInfo Lite Player 10.1.1 Video / Audio Page Page Page 10.2 Network Schedule 10.2.2 MagicInfo Lite Settings 10.2.3 Approving a connected device from the server 1 2 Page 7 8 9 Page 10.3 Local Schedule 2 10.4 Local Schedule Manager 10.4.1 Registering a Local Schedule 2 3 5 4 Create 6 7 Create 10.4.2 Modifying a Local Schedule 2 3 4 10.4.3 Deleting a Local Schedule Edit Delete 2 3 10.4.4 Running a Local Schedule 2 10.4.5 Stopping a Local Schedule This function is enabled only when a schedule is running. Selecting Stop will change the running mode from local schedule to network schedule. 2 10.4.6 Viewing the details of a Local Schedule 3 Information 10.5 Contents Manager 10.5.1 Copying content 3 1 2 1 2 3 10.6 Internal AutoPlay 10.6.1 Running Internal AutoPlay 1 10.7 USB AutoPlay 10.7.1 Running Internal AutoPlay 10.8 When Content is Running 10.8.1 Viewing the details of the content that is running 1 2 3 4 5 6 7 Information 11 11.1 Requirements Before Contacting Samsung Customer Service Center 11.1.1 Testing the Product 1 2 3 4 11.1.2 Checking the Resolution and Frequency 11.1.3 Check the followings. Page Page 11.2 Q & A Page 12 12.1 General 12.2 PowerSaver 12 Specifications 12.3 Preset Timing Modes Page 12.4 License Contact SAMSUNG WORLDWIDE Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality Prevention of Afterimage Burn-in FLIGHT FLIGHT TIME TIME OZ348 UA102 21:10 20:30 OZ348 UA102 21:10 Type 1 Type 2 Terminology Page Index A B C E