MESSAGE |
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| MEANING | SUGGESTED |
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| SOLUTIONS | ||
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Toner Exhausted | A toner cartridge has | Replace the toner | ||
T | reached its estimated | cartridge. (See page 61.) | ||
| cartridge life. The |
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| printer stops printing. |
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| Estimated |
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| cartridge life |
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| means the |
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| expected or |
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| estimated toner |
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| cartridge life, which |
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| indicates the average |
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| capacity of |
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| and is designed |
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| pursuant to ISO/IEC |
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| 19752. (See |
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| Specification on page |
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| 83.) The number of |
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| pages may be |
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| affected by operating |
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| environment, printing |
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| interval, media type, |
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| and media size. Some |
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| amount of toner may |
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| remain in the cartridge |
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| even when "Toner |
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| Exhausted" appears |
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| and the printer stops |
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| printing. |
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Toner Low | Small amount of toner | Prepare a new cartridge |
Tis left in the cartridge. for replacement. You may
The estimated temporarily increase the
| cartridge life of toner | printing quality by |
| is close. | redistributing the toner. |
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| (See page 60.) |
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Updating Data | This message | Do not turn the power off |
Please Wait... | appears when there is | when this message is |
| a change in the | showing. Changes may |
| system setting or | not be saved and datas |
| when you back up a | can be lost. |
| data. |
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SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.
Paper feeding
CONDITION | SUGGESTED SOLUTIONS |
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Paper is jammed | Clear the paper jam. See page 64. |
during printing. |
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Paper sticks | • Ensure there is not too much paper in the tray. |
together. | The tray can hold up to 250 sheets of paper, |
| depending on the thickness of your paper. |
| • Make sure that you are using the correct type |
| of paper. See page 36. |
| • Remove paper from the tray and flex or fan the |
| paper. |
| • Humid conditions may cause some paper to |
| stick together. |
Multiple sheets of | • Different types of paper may be stacked in the |
paper do not feed. | tray. Load paper of only one type, size, and |
| weight. |
| • If multiple sheets have caused a paper jam, |
| clear the paper jam. See page 64. |
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Paper does not feed | • Remove any obstructions from inside the |
into the machine. | machine. |
| • Paper has not been loaded correctly. Remove |
| paper from the tray and reload it correctly. |
| • There is too much paper in the tray. Remove |
| excess paper from the tray. |
| • The paper is too thick. Use only paper that |
| meets the specifications required by the |
| machine. See page 31. |
| • If an original does not feed into the machine, |
| the ADF rubber pad may require to be |
| replaced. See page 62. |
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The paper keeps | • There is too much paper in the tray. Remove |
jamming. | excess paper from the tray. If you are printing |
| on special materials, use the manual tray. |
| • An incorrect type of paper is being used. Use |
| only paper that meets the specifications |
| required by the machine. See page 31. |
| • There may be debris inside the machine. Open |
| the front cover and remove the debris. |
| • If an original does not feed into the machine, |
| the ADF rubber pad may require to be |
| replaced. See page 62. |
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Envelopes skew or | Ensure the paper guides are against both sides of |
fail to feed correctly. | the envelopes. |
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70_Troubleshooting