To avoid tearing the paper, pull the jammed paper out slowly and carefully. Follow the instructions in the following sections to clear the jam.
In tray
Click this link to open an animation about clearing a jam.
1.Open and close the top cover. The jammed paper is automatically ejected from the machine.
If the paper does not eject, go to the next step.
2.Remove the jammed paper by gently pulling it straight out.
If the paper does not move when you pull, or if you do not see the paper in this area, check inside the machine. (See "Inside the machine" on page 49.)
Inside the machine
Click this link to open an animation about clearing a jam.
The fuser area is hot. Be careful when removing paper from this area to prevent getting your fingers burnt.
1.Open and close the top cover. The jammed paper is automatically ejected from the machine.
If the paper does not eject, go to the next step.
2.Open the top cover.
3.Open the fuser unit cover.
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4.Remove the jammed paper by gently pulling it straight out.
If you do not see the jammed paper, go to the next step.
5.Pull the toner cartridge out.
6.Remove the jammed paper by gently pulling it straight out.
Troubleshooting_ 49
