Solving Problems | Samsung ML-2150 specs

7SOLVING PROBLEMS

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

•Troubleshooting Checklist

•Solving General Printing Problems

•Clearing Paper Jams

•Solving Print Quality Problems

•Understanding Display Messages

•Common Windows Problems

•Common Macintosh Problems

•Troubleshooting PS Errors

•Common Linux Problems

•Common DOS Problem

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Samsung ML-2150 manual Solving Problems

Contents

ML-2150 Series Page Contents Cancelling a Print Job Using a Favorite Setting Using Help Printing Multiple Pages on One Sheet of Paper Cleaning the Outside Cleaning the Inside Problems in the Chooser Printing Errors Accessing Printer Properties Uninstalling the Remote Control Panel Configuring Network Parameters on Control Panel Precautions When Installing Printer OptionsWindows 9x/Me Windows NT 4.0/2000/XP Printer and Paper Storage Environment Environmental and Safety Consideration Laser Safety Statement Power Saver RecyclingRadio Frequency Emissions FCC regulations Federal Communications Commission FCC FCC Statement for Wireless LAN useCanadian Radio Interference Regulations Page European States qualified under wireless approvals Wireless GuidanceAccept EU European States with restrictions on use Xii Xiii Xiv Special Features Printer Components Introduction Special Features Print with excellent quality and high speedHandle paper flexibly Create professional documents Save your time and money Expand the printer capacity Printer Features Features ML-2150 ML-2151N ML-2152WPrint in various environments You can print in Windows 95/98/Me/NT 4.0/2000/XP Printer Components Front View Rear View Figure above shows a ML-2152W Setting UP Your Printer Unpacking Components may differ from one country to another Right 100 mm Selecting a LocationClearance Space Installing the Toner Cartridge Setting UP Your Printer Loading Paper Load paper with the print side facing down Changing the Paper Size in the Tray Slide the tray back into the printer Setting UP Your Printer Connecting a Printer Cable Using a Parallel CableFor Local Printing See your computer User’s Guide, if you need help Using a USB Cable For Network Printing Using an Ethernet CableUsing a Network Antenna Turning the Printer On Set the antenna upright Printing a Demo Changing the Display Language Installing Printer Software Using the supplied CD-ROM, you can installIf you are printing from a Windows If you are printing from a Macintosh Printer Driver Features SPL Installing Printer Software in Windows Installing printer softwareSystem Requirements If the CD-ROM drive does not automatically run Click Install the Samsung Software on your PC Click Next When the installation is completed, click Finish From the Start menu, select Programs Reinstalling Printer SoftwareRemoving Printer Software Installing the USB Driver in Windows 98/Me Changing the Display LanguageSelect Samsung ML-2150 Series and Language Selection Add New Hardware Wizard window appears. Click Next Setting UP Your Printer Memo Using the Control Panel Understanding the Control Panel Using Control Panel Menus Cancel Understanding the Control PanelDisplay Message Description Data from the computer Blinking When the backlight fast Orange Minor error occursButtons Button Description Button Description Using Control Panel Menus Accessing Control Panel Menus Overview of Control Panel Menus Epson Explanation Information MenuPaper Menu Tray. This Menu is shown when Media size Value is set up by customTray Custom Width Set the custom width Auto Select from Tray Source Select Off to print on one side of paper Choose the default orientation of print image onLayout Menu Set the default number of copies by Materials for double-sided printingTop Margin Set the top margin, from To 9.9 mm.increasing by 0.1mm Graphics Menu Setup Menu Printer Menu Paper mismatching to your paper setting On If the paper mismatches, an errorBehaves when a paper jam occurs With this setting When a print time-out occurs, the printer Serial interface card is installed in yourUnexpected errors in DOS mode When this item is set to On, the printer PCL Menu PostScript Menu Epson Menu Config TCP to Yes Network Menu Config Netware menu item Set Config Netware to Yes. This item Network configuration. This settingLets you select IPX Frame Type AutoYou can set the frame type Memo Using Print Materials Choosing Paper and Other Materials Sizes and Capacities Input Source/Capacity*a Size Guidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face down Printing to the Rear Output Tray Face up To open the rear output tray Paper full Paper empty Using the Tray1 or the Optional Tray2 Using the Multi-Purpose Tray To load paper in the Multi-Purpose Tray Using Print Materials Using Print Materials Using the Manual Feed Mode Using Print Materials Printing on Envelopes Guidelines Adjust the guide to the edge of the envelope stack Using Print Materials Printing on Labels Using Print Materials Printing on Transparencies Using Print Materials Printing on Preprinted Paper Printing on Card Stock or Custom-sized Materials Open the Multi-Purpose Tray and the rear output tray Memo Printing Tasks Printing a Document LandscapePortrait Select the Samsung ML-2150 Series printer Cancelling a Print Job There are two ways to cancel a print jobFrom the Windows Start menu, select Settings To stop a print job from the control panel Using a Favorite Setting Using Help Setting Paper Properties Property DescriptionCopies Size Color paper SourceType Using the Toner Save Mode Using the control panel buttonUsing the control panel menu There are three ways to enable Toner Save mode From the software application Printing on Both Sides of Paper Press the Duplex button on the control panel From the Layout tab, select the paper orientation Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing the Reduced or Enlarged Document You can scale your print job on a Fitting Your Document to a Selected Paper Size Printing Posters Printing Booklets Click OK and start printing Using WatermarksUsing an Existing Watermark Creating a Watermark Deleting a Watermark Click Update to save the changes Click OkEditing a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlays window, click Create Overlay Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Setting Graphic Properties ResolutionDpi Normal or 300 dpi Draft Toner Save Advanced Options Darkness Image Resolution option ModeAdvanced Options button Download as Bit Image When this When the Print All Text Black option isTrue-Type Options Advanced Using Output Options Option DescriptionPrint Order Reprint When Maintaining Your Printer Printing a Configuration Maintaining the Toner Cartridge Toner cartridge storageToner cartridge life expectancy Saving toner Checking the Toner Remains Redistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Cleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printer Maintaining Your Printer Printing a cleaning sheet Consumables and Replacement Parts Items Yield Average Solving Problems On-Line/Continue Troubleshooting ChecklistCheck Solution Solving General Printing Problems Problem Possible Cause SolutionSelect Samsung ML-2150 Series or Samsung ML-2150 Series PS as your Indicating a system error Complex Adjusting the print quality settingsIf using Windows Desired spool setting Paper size settings do With the following command At a C\Blank Complex Method is being used Setting Print the document with selecting Toner cartridge isAre blank Defective or out Toner Adobe Wrong Clearing Paper Jams Paper Feed AreaMessage Location of Jam Go to Paper feed area Below Optional Tray2 Multi-Purpose Tray Around the Toner Cartridge Solving Problems Paper Exit Area Jam Duplex2 Duplex AreaJam Duplex1 Tips for Avoiding Paper Jams Solving Print Quality Problems Light or fadedPrint Toner specs Problem Solution Dropouts Background Scatter Misformed characters Skew ProblemVertical repetitive Defects Wrinkles or Character Voids Understanding Display Messages Message Status Do this Installing Memory Serial interface error Setting on your computerToo complicated data Simplify the page layout Remove unnecessary graphics From your document Common Windows Problems Problem Possible Cause and Solution Common Macintosh Problems Problems in the ChooserPrinting Errors Network or AppleTalk Control Panel from Control Troubleshooting PS Errors Option to Installed Common Linux Problems Am using BSD lpr From the defaults, to save on memory usageI am using Cups Distributions and some Common DOS Problem Memo Using Your Printer with Macintosh Installing Software for Macintosh Using Your Printer with a Macintosh A.3 Creating a Desktop Printer Creating a Desktop Printer for the SPL DriverCreating a Desktop Printer for the PS Driver For a USB-connected Macintosh For a Network-connected Macintosh Printing a Document Click Print when you finish setting the options Layout Using Advanced Printing FeaturesDarkness/Quality Color Background Printing Paper Source Using Windows Postscript Driver Installing PPD Files Using PS Printer Driver Features Windows 95/98/Me Installing PPD FilesClick Install the Samsung Software-II on your PC PostScript Where x is the drive letter for the CD-ROM drive Click OK Windows NT Reinstalling the PS Driver Windows 2000/XP Windows 2000/XP Uninstalling the PS Driver Windows 9x/Me/NT Using PS Printer Driver Features Accessing Printer PropertiesTo open the properties window from the Printer folder Select Samsung ML-2150 Series PS Using Your Printer Linux System Requirements Installing the Printer DriverInstalling the Printer Driver Using Your Printer in Linux C.3 Using Your Printer in Linux Using Your Printer in Linux C.5 Changing the Printer Connection Method Uninstalling the Printer Driver Select Complete uninstall and then click Uninstall Using the Configuration Tool Using Your Printer in Linux C.9 Changing Llpr Properties Using Your Printer in Linux C.11 Memo Printing from DOS Applications Click Install the Samsung Software-III on your PC WinRCP About the Remote Control PanelInstalling the Remote Control Panel Uninstalling the Remote Control Panel Select Samsung ML-2150 Series and then Remote Control Panel Selecting Print SettingsStarting the Remote Control Panel Using the Remote Control Panel Tabs Printing Tab Config Tab Job Tab Test Tab Page. The setting can range from 5 to 128 lines per PCL Tab Flash Font and Macro Tab PS 3 Tab EPSON/IBM Tab Character Table selects the character sets Using Your Printer on Network About Sharing the Printer on a Network Locally-Shared PrinterNetwork-connected Printer Printing Across a Network Setting Up a Locally Shared Printer Setting Up the Host ComputerSetting Up the Client Computer Windows 9x/Me Windows NT 4.0/2000/XP Setting Up a Network-Connected Printer Select Local port and click New Port Supported Operating Systems Configuring Network Parameters on the Control PanelPrinting a Network Configuration Setting Network Protocols Configuring TCP/IP Static Addressing Dynamic Addressing BOOTP/DHCP Configuring IPX Frame Types Using Your Printer on a Network E.11 Restoring the Network Configuration Programme Installing Printer Options Precautions When Installing Printer Options Disconnect the Power Cord Installing Memory and PostScript DIMMs PS Dimm Programme Installing Printer Options F.5 Installing a Network or Serial Interface Card Removing the Memory or PS Dimm Programme Installing Printer Options F.7 Programme Installing Printer Options Programme Installing Printer Options F.9 Installing an Optional Paper Tray Occur. Use the optional Tray 2 with Tray Memo Specifications Printer Specifications Paper Specifications Printer Specifications Specifications and DescriptionTemperature 10 ~ 32 C / 50 ~ 90 F Humidity 20 ~ 80 % RH Paper Specifications Overview Tray1 Dimensions a Weight Capacity b Weight Capacity bSupported Sizes of Paper Multi Guidelines for Using Paper Symptom Problem with Solution Paper Paper Specifications Category SpecificationsPaper Output Capacity Output Tray Capacity Printer and Paper Storage Environment Envelopes Minimum Maximum Envelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Envelope Storage See Printing on Transparencies on LabelsTransparencies Index PS Dimm F.3 Quality problems, solve Visit us at