Problem

Possible Cause

Solution

 

 

 

The printer

The printer driver may

Reinstall the printer driver; see page 2.19.

does not print.

be incorrectly installed.

Try printing a demo page.

(continued)

 

 

The printer is

Check the display message on the control

 

 

malfunctioning.

panel to determine if the printer is

 

 

indicating a system error.

 

 

 

Printer selects

The paper source

For many software applications, the paper

print materials

selection in the printer

source selection is found under the Paper

from the wrong

properties may be

tab within the printer properties. Select the

paper source.

incorrect.

correct paper source. See page 5.7.

 

 

 

Paper does not

Paper has not been

Remove paper from the tray and reload it

feed into the

loaded correctly.

correctly.

printer.

 

 

There is too much

Remove excess paper from the tray.

 

 

paper in the paper tray.

 

 

 

 

 

The paper is too thick.

Use only paper that meets the specifications

 

 

required by the printer.

 

 

 

Print job is

The job may be very

Reduce the complexity of the page or try

extremely slow.

complex.

adjusting the print quality settings.

 

 

The maximum print speed of your printer is 20

 

 

PPM (pages per minute) for A4-sized paper or

 

 

21 PPM for Letter-sized paper.

 

 

 

 

If using Windows 9x/

From the Start menu, choose Settings and

 

Me, the Spooling

Printers. Right-click the Samsung

 

Setting may be set

ML-2150 Series printer icon, choose

 

incorrectly.

Properties, click the Details tab, and then

 

 

choose the Spool Settings button. Select

 

 

the desired spool setting.

 

 

 

 

The computer may

Install more memory in your printer. See

 

have insufficient

“Installing Memory and PostScript DIMMs”

 

random-access

on page F.3.

 

memory (RAM).

 

 

 

 

7.4 SOLVING PROBLEMS

Page 131
Image 131
Samsung ML-2150 manual Does not print, Try printing a demo, Panel to determine if the printer is, Indicating a system error