Problem

Possible Cause

Solution

 

 

 

 

 

Half the page is

The page layout is too

Simplify the page layout and remove any

 

blank.

complex.

unnecessary graphics from the document.

 

 

 

Install more memory in your printer. See

 

 

 

“Installing Memory and PostScript DIMMs”

 

 

 

on page F.3.

 

 

 

 

 

 

The page orientation

Change the page orientation in your

 

 

setting may be

application. See page 5.3.

 

 

incorrect.

 

 

 

 

 

 

 

The paper size and the

Ensure that the paper size in the printer

 

 

paper size settings do

driver settings matches the paper in the

 

 

not match.

tray.

 

 

 

 

 

The paper

There is too much

Remove excess paper from the tray.

 

keeps jamming.

paper in the paper tray.

If printing on special materials, use the

 

 

 

 

 

 

Multi-Purpose Tray.

 

 

 

 

 

 

An incorrect type of

Use only paper that meets the specifications

 

 

paper is being used.

required by the printer.

 

 

 

 

 

 

An incorrect output

Special print materials, such as thick paper,

 

 

method is being used.

should not be printed using the top output

 

 

 

tray (face-down). Use the rear output tray

 

 

 

(face-up) instead.

 

 

 

 

 

 

There may be debris

Open the top cover and remove the debris.

 

 

inside the machine.

 

 

 

 

 

7

The printer

The printer cable is

Disconnect the printer cable and reconnect.

prints, but the

loose or defective.

Try a print job that you have already printed

text is wrong,

 

successfully. If possible, attach the cable

 

garbled, or

 

and printer to another computer and try a

 

incomplete.

 

print job that you know works. Finally, try a

 

 

 

new printer cable.

 

 

 

 

 

 

The wrong printer

Check the application’s printer selection

 

 

driver was selected.

menu to ensure that your printer is

 

 

 

selected.

 

 

 

 

 

 

The software

Try printing a job from another application.

 

 

application is

 

 

 

malfunctioning.

 

 

 

 

 

 

 

The operating system is

If printing from Windows (any version), exit

 

 

malfunctioning.

to a DOS prompt and verify functionality

 

 

 

with the following command: At a C:\

 

 

 

prompt, type Dir LPT1, and press Enter.

 

 

 

(This assumes you are connected to LPT1.)

 

 

 

Exit Windows and reboot the computer.

 

 

 

Turn the printer off and then back on again.

 

 

 

 

 

SOLVING PROBLEMS 7.5

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Samsung ML-2150 manual Blank Complex, Paper size settings do, Method is being used, Face-up instead There may be debris