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Samsung ML-2150 manual Common Windows Problems, Problem Possible Cause and Solution

Models: ML-2150

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Common Windows Problems

Problem	Possible Cause and Solution

“File in Use” message	Exit all software applications. Remove all software from the
appears during installation.	StartUp Group, then restart Windows. Reinstall the printer
	driver.

“Error Writing to LPTx”	• Ensure that the cables are connected correctly, the
message appears.	printer is on.
	• If bi-directional communication is not turned on in the
	driver, it will also cause this message.

“General Protection Fault”,	Close all other applications, reboot Windows and try
“Exception OE”, “Spool32”,	printing again.
or “Illegal Operation”
messages appear.

NOTE: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came with your PC for further information on Windows error messages.

7.22 SOLVING PROBLEMS

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Samsung ML-2150 manual Common Windows Problems, Problem Possible Cause and Solution

Contents

ML-2150 Series Page Contents Printing Multiple Pages on One Sheet of Paper Cancelling a Print Job Using a Favorite Setting Using HelpProblems in the Chooser Printing Errors Cleaning the Outside Cleaning the InsideUninstalling the Remote Control Panel Accessing Printer PropertiesPrecautions When Installing Printer Options Configuring Network Parameters on Control PanelWindows 9x/Me Windows NT 4.0/2000/XP Printer and Paper Storage EnvironmentLaser Safety Statement Environmental and Safety ConsiderationRecycling Power SaverRadio Frequency Emissions FCC regulationsFederal Communications Commission FCC FCC Statement for Wireless LAN useCanadian Radio Interference Regulations Page Wireless Guidance European States qualified under wireless approvalsAccept EU European States with restrictions on useXii Xiii Xiv Introduction Special Features Printer ComponentsPrint with excellent quality and high speed Special FeaturesHandle paper flexibly Create professional documentsExpand the printer capacity Save your time and moneyFeatures ML-2150 ML-2151N ML-2152W Printer FeaturesPrint in various environments You can print in Windows 95/98/Me/NT 4.0/2000/XPFront View Printer ComponentsFigure above shows a ML-2152W Rear ViewSetting UP Your Printer Components may differ from one country to another UnpackingRight 100 mm Selecting a LocationClearance Space Installing the Toner Cartridge Setting UP Your Printer Loading Paper Load paper with the print side facing down Slide the tray back into the printer Changing the Paper Size in the TraySetting UP Your Printer Using a Parallel Cable Connecting a Printer CableFor Local Printing See your computer User’s Guide, if you need helpUsing a USB Cable For Network Printing Using an Ethernet CableUsing a Network Antenna Set the antenna upright Turning the Printer OnChanging the Display Language Printing a DemoUsing the supplied CD-ROM, you can install Installing Printer SoftwareIf you are printing from a Windows If you are printing from a MacintoshSPL Printer Driver FeaturesInstalling printer software Installing Printer Software in WindowsSystem Requirements If the CD-ROM drive does not automatically runClick Next When the installation is completed, click Finish Click Install the Samsung Software on your PCFrom the Start menu, select Programs Reinstalling Printer SoftwareRemoving Printer Software Changing the Display Language Installing the USB Driver in Windows 98/MeSelect Samsung ML-2150 Series and Language Selection Add New Hardware Wizard window appears. Click NextSetting UP Your Printer Memo Understanding the Control Panel Using Control Panel Menus Using the Control PanelUnderstanding the Control Panel CancelDisplay Message DescriptionOrange Minor error occurs Data from the computer Blinking When the backlight fastButtons Button DescriptionButton Description Accessing Control Panel Menus Using Control Panel MenusEpson Overview of Control Panel MenusExplanation Information MenuPaper Menu Value is set up by custom Tray. This Menu is shown when Media sizeTray Custom Width Set the custom widthAuto Select from Tray Source Select Off to print on one side of paper Choose the default orientation of print image onLayout Menu Materials for double-sided printing Set the default number of copies byTop Margin Set the top margin, from To 9.9 mm.increasing by 0.1mmGraphics Menu Printer Menu Setup MenuOn If the paper mismatches, an error Paper mismatching to your paper settingBehaves when a paper jam occurs With this settingSerial interface card is installed in your When a print time-out occurs, the printerUnexpected errors in DOS mode When this item is set to On, the printerPCL Menu PostScript Menu Epson Menu Network Menu Config TCP to YesConfig Netware menu item Network configuration. This setting Set Config Netware to Yes. This itemLets you select IPX Frame Type AutoYou can set the frame typeMemo Using Print Materials Choosing Paper and Other Materials Input Source/Capacity*a Size Sizes and CapacitiesGuidelines for Paper and Special Materials Printing to the Top Output Tray Face down Selecting the Output LocationTo open the rear output tray Printing to the Rear Output Tray Face upPaper full Paper empty Using the Multi-Purpose Tray Using the Tray1 or the Optional Tray2To load paper in the Multi-Purpose Tray Using Print Materials Using Print Materials Using the Manual Feed Mode Using Print Materials Guidelines Printing on EnvelopesAdjust the guide to the edge of the envelope stack Using Print Materials Printing on Labels Using Print Materials Printing on Transparencies Using Print Materials Printing on Preprinted Paper Printing on Card Stock or Custom-sized Materials Open the Multi-Purpose Tray and the rear output tray Memo Printing Tasks Printing a Document LandscapePortrait Select the Samsung ML-2150 Series printer There are two ways to cancel a print job Cancelling a Print JobFrom the Windows Start menu, select Settings To stop a print job from the control panelUsing Help Using a Favorite SettingProperty Description Setting Paper PropertiesCopies SizeColor paper SourceType Using the control panel button Using the Toner Save ModeUsing the control panel menu There are three ways to enable Toner Save modeFrom the software application Press the Duplex button on the control panel Printing on Both Sides of PaperFrom the Layout tab, select the paper orientation Printing Multiple Pages on One Sheet of Paper N-Up Printing You can scale your print job on a Printing the Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Printing Posters Printing Booklets Click OK and start printing Using WatermarksUsing an Existing Watermark Creating a Watermark Deleting a Watermark Click Update to save the changes Click OkEditing a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlays window, click Create Overlay Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Resolution Setting Graphic PropertiesDpi Normal or 300 dpi Draft Toner SaveAdvanced Options Darkness Image Resolution option ModeAdvanced Options button When the Print All Text Black option is Download as Bit Image When thisTrue-Type Options AdvancedOption Description Using Output OptionsPrint Order Reprint WhenMaintaining Your Printer Printing a Configuration Toner cartridge storage Maintaining the Toner CartridgeToner cartridge life expectancy Saving tonerRedistributing Toner Checking the Toner RemainsMaintaining Your Printer Replacing the Toner Cartridge Cleaning the Outside Cleaning the PrinterCleaning the Inside Cleaning inside the printerMaintaining Your Printer Printing a cleaning sheet Items Yield Average Consumables and Replacement PartsSolving Problems On-Line/Continue Troubleshooting ChecklistCheck Solution Problem Possible Cause Solution Solving General Printing ProblemsSelect Samsung ML-2150 Series or Samsung ML-2150 Series PS as yourComplex Adjusting the print quality settings Indicating a system errorIf using Windows Desired spool settingWith the following command At a C\ Paper size settings doBlank Complex Method is being usedToner cartridge is Setting Print the document with selectingAre blank Defective or out Toner Adobe WrongPaper Feed Area Clearing Paper JamsMessage Location of Jam Go to Paper feed area BelowOptional Tray2 Multi-Purpose Tray Around the Toner Cartridge Solving Problems Paper Exit Area Jam Duplex2 Duplex AreaJam Duplex1 Tips for Avoiding Paper Jams Light or faded Solving Print Quality ProblemsPrint Toner specsDropouts Problem SolutionBackground Scatter Misformed characters Skew ProblemVertical repetitive Defects Wrinkles or Character Voids Message Status Do this Understanding Display MessagesSerial interface error Setting on your computer Installing MemoryToo complicated data Simplify the page layout Remove unnecessary graphics From your documentProblem Possible Cause and Solution Common Windows ProblemsProblems in the Chooser Common Macintosh ProblemsPrinting Errors Network or AppleTalk Control Panel from ControlOption to Installed Troubleshooting PS ErrorsCommon Linux Problems From the defaults, to save on memory usage Am using BSD lprI am using Cups Distributions and someCommon DOS Problem Memo Using Your Printer with Macintosh Installing Software for Macintosh Using Your Printer with a Macintosh A.3 Creating a Desktop Printer for the SPL Driver Creating a Desktop PrinterCreating a Desktop Printer for the PS Driver For a USB-connected MacintoshFor a Network-connected Macintosh Printing a Document Click Print when you finish setting the options Layout Using Advanced Printing FeaturesDarkness/Quality Background Printing ColorPaper Source Installing PPD Files Using PS Printer Driver Features Using Windows Postscript DriverWindows 95/98/Me Installing PPD FilesClick Install the Samsung Software-II on your PC PostScript Windows NT Where x is the drive letter for the CD-ROM drive Click OKWindows 2000/XP Reinstalling the PS Driver Windows 2000/XPWindows 9x/Me/NT Uninstalling the PS DriverAccessing Printer Properties Using PS Printer Driver FeaturesTo open the properties window from the Printer folder Select Samsung ML-2150 Series PSUsing Your Printer Linux System Requirements Installing the Printer DriverInstalling the Printer Driver Using Your Printer in Linux C.3 Using Your Printer in Linux Using Your Printer in Linux C.5 Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Uninstalling the Printer DriverUsing the Configuration Tool Using Your Printer in Linux C.9 Changing Llpr Properties Using Your Printer in Linux C.11 Memo Printing from DOS Applications Click Install the Samsung Software-III on your PC WinRCP About the Remote Control PanelInstalling the Remote Control Panel Uninstalling the Remote Control Panel Select Samsung ML-2150 Series and then Remote Control Panel Selecting Print SettingsStarting the Remote Control Panel Printing Tab Using the Remote Control Panel TabsConfig Tab Job Tab Test Tab PCL Tab Page. The setting can range from 5 to 128 lines perFlash Font and Macro Tab PS 3 Tab Character Table selects the character sets EPSON/IBM TabUsing Your Printer on Network Locally-Shared Printer About Sharing the Printer on a NetworkNetwork-connected Printer Printing Across a NetworkSetting Up the Host Computer Setting Up a Locally Shared PrinterSetting Up the Client Computer Windows 9x/MeWindows NT 4.0/2000/XP Select Local port and click New Port Setting Up a Network-Connected PrinterSupported Operating Systems Configuring Network Parameters on the Control PanelPrinting a Network Configuration Setting Network Protocols Static Addressing Configuring TCP/IPDynamic Addressing BOOTP/DHCP Configuring IPX Frame Types Using Your Printer on a Network E.11 Restoring the Network Configuration Programme Installing Printer Options Disconnect the Power Cord Precautions When Installing Printer OptionsInstalling Memory and PostScript DIMMs PS Dimm Programme Installing Printer Options F.5 Removing the Memory or PS Dimm Installing a Network or Serial Interface CardProgramme Installing Printer Options F.7 Programme Installing Printer Options Programme Installing Printer Options F.9 Installing an Optional Paper Tray Occur. Use the optional Tray 2 with Tray Memo Printer Specifications Paper Specifications SpecificationsSpecifications and Description Printer SpecificationsTemperature 10 ~ 32 C / 50 ~ 90 F Humidity 20 ~ 80 % RHOverview Paper SpecificationsWeight Capacity b Tray1 Dimensions a Weight Capacity bSupported Sizes of Paper MultiSymptom Problem with Solution Paper Guidelines for Using PaperCategory Specifications Paper SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Minimum Maximum EnvelopesEnvelopes with Adhesive Strips or Flaps Envelopes with Double Side SeamsEnvelope Margins Envelope StorageSee Printing on Transparencies on LabelsTransparencies Index PS Dimm F.3 Quality problems, solve Visit us at