Manuals / Samsung / Computer Equipment / Laptop

Samsung NP35TH12RU/SEG, NP35RH033E/SEG manual Modem Related, Q1 I cannot hear the modem sound

Models: NP35TP0F5S/SEK NP35PRC000/SES NP35TP0DUJ/SEF NP35TP13EL/SEG NP35TP0EV6/SEF NP35TH0DHA/SEG NP35RP05S4/SEG NP35TH12RU/SEG NP35PRC000/SER NP35RH04EL/SER NP35RP05S4/SES NP35PRT001/SEF NP35TP0G0C/SER NP35TP0FBY/SEG NP35TP14LG/SEG NP35TP0E62/SEG NP35RH033E/SEG NP35RP05S4/SEF NP35RH04EL/SEK NP35TP158U/SER NP35PRT001/SEP NP35PRT000/SEF NP35RP06EC/SEK NP35PRC000/SEG NP35RH05R2/SER NP35TP14S4/SEK NP35PRC001/SEG

1 277

Download 277 pages 3.36 Kb

Page 111

Modem Related

Q1 I cannot hear the modem sound.

A1 Check that the telephone line is properly connected to the modem.

A2 Check that the modem driver is installed properly.

1.Click Start > Control Panel > Performance and Maintenance > System.

2.Select Hardware tab > Device Manager > Modems in the System Properties window, and check if there is a yellow exclamation mark on the installed modem icon. If there is, delete the modem device driver and reinstall the driver, because the yellow exclamation mark represents a not properly installed driver.

3.If there is no yellow exclamation mark, double-click the installed modem, and click Diagnostics tab > Query Modem in the Modem Properties window to diagnose the modem.

No message in either of Command and Response in the Diagnostics tab means that the modem is not operating properly.

Diagnose the modem again after restarting the system or reinstalling the driver.

(You have to exit all programs using modem in the advance of diagnostics of the modem).

A3 Although I can make a connection with the modem, I cannot hear the dial tone and modem connection sound. In this case check the following list:

1.Click Start > All Programs > Accessories > Entertainment > Volume Control.

2.Clear the Mute check box in the Telephone Line item.

(Depending on the sound driver, it may be displayed as another name such as Modem, Phone, Mono. If there is no corresponding item, click Options > Properties > Volume Control, select 'Playback', and select the 'Telephone Line' under the 'Display the following volume controls'. Click OK.)

Q2 I cannot make a call using an extension line.

AIn general, the dial tone of a PBX or a digital phone switching system is not a continuous one, unlike that of a trunk line.

Therefore, the modem may not make a call because the modem mistakes the dial tone from a PBX or a digital phone switching system as a busy tone.

In this case, complete the following procedures.

98 Users Manual

Image 111

Samsung NP35TH12RU/SEG Modem Related, Q1 I cannot hear the modem sound, Q2 I cannot make a call using an extension line

Contents

Macrovision Statement Setting Up your System Safety Instructions Battery Disposal Replacement Parts and AccessoriesCare During Use General Requirements Laser SafetyPower Cord Requirements Laser Safety Note Regulatory Compliance Statements Wireless GuidancePage United States of America Unintentional Emitter per FCC PartIntentional emitter per FCC Part FCC Part FCC Statement for Wireless LAN use Regulatory Compliance Statements Canada Unintentional Emitter per ICES-003Intentional Emitter per RSS Regulatory Compliance Statements European Directives European Union Regulatory Compliance Statements Technical Information Manual Documentation ConventionsInformation Icons Keyboard Conventions Windows Conventions Software User DocumentationCD-ROM Device Naming Convention Touchpad Conventions Front View Introducing Your Computer Left View Right View Bottom View Back View Click Turn Off Computer Turning the Computer On and OffTo turn on the computer To turn off the computer Getting Started Using the Keyboard Using the Numeric Keypad Fn Key Key Name Key Function Combinations Esc Using Special Function Keys Getting Started Using the Touchpad Click Action Function Process Scroll Hot Keys Using Wireless LAN Button Changing the Hot Key Setting Status indicators show the status of computer functions Reading the Status Indicators Bad pixels in the LCD Adjusting LCD BrightnessTo save the battery charge Maintenance Instructions Adjusting the Volume To adjust using keyboardTo adjust using volume control program Understanding the Desktop Introducing Windows My Computer Understanding the Start Menu Click Start My Computer Understanding a Window Help and Support Center Windows XP TourClick Start Help and Support Using the CD Drive To insert a CDTo eject a CD To clean a CD or DVD title Emergency Eject HoleTo play a DVD To play a video CD To use the Windows Media Player To write data on a CD Option For more information on writing CDs For more information on creating an audio CDTo write data to a DVD To replace the drive without turning off the computer Using the Multi-Bay Using the Pcmcia Card Slot Before using the Pcmcia slot, remove the slot protectorTo insert a Pcmcia card To remove a Pcmcia card Using Memory Card Slot Restriction in Using Memory StickTo insert and use a memory card To remove a memory card To format a memory cardTo protect the data in the memory card To use a Memory Stick Duo To Re-install the Memory Stick Card Driver Using EasyBox Learn about EasyBoxOr select Start All Programs Samsung EasyBox EasyBox Click Start All Programs Samsung EasyBox EasyBox Using EasyBox To change background or skin Using Samsung Smart ScreenClick Start All Programs Samsung Samsung Smart Screen To return to Windows desktop Before Start Connecting with a Modem Click Start Control Panel Connecting Through a Wired LAN To use Dhcp To use a static IPTo use both Dhcp and static IP simultaneously To configure network setting Using Samsung Network Manager To change network places Click Change, select a place icon then click Change Connecting Through a Wireless LAN Option Access Point APTo turn off the Wireless LAN What is an Access Point AP? Connecting to an Access Point AP Checking the connection status Ad hoc Connecting to computer-to-computer networks peer-to-peer or Wireless Networks tab, click Add Connecting to the Internet Connecting to the configured computer Connecting to the Internet Checking the connection status Installing the wireless LAN configuration program PROSet Security Settings To connect to an Access Point To create a computer-to-computer Ad Hoc network What is a network name SSID?Page To disable the Intel Configuration Service window afterward To connect to an Access Point Click Add in the Networks tab Page Sharing files or folders Using Network Services Configuring Sharing If your computer is a member of another workgroup Sharing Printers Click Add a printer Configuring Printer Sharing Connecting to the Internet Configuring Internet Sharing Sharing an Internet connection through a wireless network Checking the Shared Internet Connection Another computer icon Infrared CommunicationTo establish infrared connection To transmit data through infrared communication If you cannot use infrared communication 1. Check Bios setup Bios Caution Using System Setup Starting System Setup Menu FunctionNavigation Key Function Press Enter on Boot Device Priority item Changing Booting Priority On the Set Supervisor Password item, press Enter Configuring the PasswordSetting the Supervisor Password Setting the User Password Deactivating the Password Activating the Booting Password When you have completed configuration, click Apply Configuring Resolution and Colour Depth Using External Display Devices Switching Display Devices Using the Shortcut KeyUsing Dual View to View Extended Screen Primary To move a window between display devices in Dual View mode Deactivating Dual View Mode Changing Devices Using Power Management OptionsBasic Power Management Schemes Standby vs. Hibernation Hibernate Mode Power Management or Manual Method If You Reinstall Windows Frequent InterruptionsRest Key Advanced Power Management Schemes Ejecting and Attaching Battery Using the Battery Monitoring the Battery Charge Using the batteryBattery Warning Calibration Notes Battery Calibration Upgrading Memory Module To remove a memory module Using the Security Lock Port Replacing the Hard Disk Drive After replacing the hard disk Tips for Using Your Computer If you are travelling by air, follow these tips Travelling with Your ComputerHandling Spills Air Travel Storing the Computer for Long Periods System Recovery Precaution Troubleshooting Q2 The system freezes during program operation Questions and AnswersWindows Related Q1 The system does not shutdown properly Q3 The screen blinks or displays noise for a short time Q6 The image is skewed or broken when in Dual View modeDisplay Related Q1 The LCD screen is blank System does not support OSD display when in DOS mode Q2 I cannot make a call using an extension line Modem RelatedQ1 I cannot hear the modem sound Using an AT command Configuring the Modem through the Control PanelQ3 How do I use my modem when dialing from overseas? Modems tab, select the installed modem, and click Properties Q1 Wake On LAN function Wired LAN Related Wireless LAN Related Check the AP Settings Page Troubleshooting Page Troubleshooting Page Q4 The running speed of a game is too slow or fast Games and Programs RelatedPage Security Center Page Troubleshooting Restoring the System Creating a Restore Point Returning your computer to an earlier restore point Undoing the last restoration Running the system software CD Reinstalling Software Installing drivers and programs Reinstalling Windows XP Reinstalling WindowsWhen you have set a booting password What is partition configuration? Troubleshooting If You Cannot Run Windows Press any key to boot from CD System Specification Specifications Wireless LAN Specification Optional IntelR PRO/Wireless 2200BG Network ConnectionDetailed Specifications Regulatory Notice for Channel Use in France IntelR PRO/Wireless 2915ABG Network Connection Radio Specifications Dsss IntelR PRO/Wireless LAN 2100 3B Mini PCI AdapterPage Hertz CD-ROMGigabytes Hour Pcmcia Byte BootBoot disk AC adapter COM port DMA direct memory accessCardBus Cmos memory LCD liquid-crystal display Hard driveAddress IRQ interrupt request line PC slot RAM random access memoryResolution PC Card TFT thin film transistor LCD Shadow RAM Locations of Programs folder and Control Panel Registering Windows To Playback Audio or Video CD Introducing Windows Getting Started Front View Introducing The Computer Right View Left ViewMulti-Bay Bottom View Rear View Select Turn Off Computer Turning the Computer On and OffTurning On Turning Off Changing users Click Start Log Off Click Switch UserCreating and Changing User Accounts Registering a new user Touchpad buttons TouchpadClick Select Function Double-click Run Function Drag Move/Select Scroll functionTo use the scroll function of the touchpad Key Com Function Binations Name Using the Keyboard Key Changing the launch program of the user button Hot Keys Icon Name Description Status Indicators Maintenance Instructions Adjusting LCD BrightnessWhenever you turn the system on or change the power source To save the battery charge Using the Volume Control Program Adjusting the Volume Seating Posture Proper Seating Posture During Computer Use 16Manual Chapter Windows XP Tour Windows XP Basics Understanding the Desktop Click This Button To View the Start Menu Understanding the Start Menu Click Start My Computer Understanding a Window Click Start Help and Support Help and Support Center Saving a Document Click Start All Programs Accessories WordPadDocument Operations Creating a New Document Printing a Document Opening a Document Using The Computer To Run a CD Using the CD Drive Using the Windows Media Player To Play a Video CD To Play an Audio CD To Write Data in CD For more information on creating an audio CD Using the Multi-Bay Using Memory Card Slot To Re-install the Memory Stick Card Driver To protect the data in the memory cardTo use a Memory Stick Duo To remove Pcmcia card Working with Pcmcia Cards Learn about EasyBox Using EasyBox Using EasyBox Configuring FirewallClick Start All Programs Samsung EasyBox EasyBox Using Samsung Smart Screen Click Start All Programs Samsung Samsung Smart ScreenTo change background or skin 14Manual Connecting to Internet Following options show many ways to connect to the Internet Connecting to the Internet Connecting to the Internet Using a Modem Click Start Control Panel Connecting to the Internet To configure network setting Using Samsung Network Manager You can change network places as below To change network places Using Both Dhcp and Static IP Simultaneously Computer-to-computer ad hoc Access Point Connecting to an Access Point AP Connecting to computer-to-computer networks Setting up a computer-to-computer networkClick Change the order of Preferred Networks On the Wireless Networks tab, click Advanced Connecting to the Internet Connecting to the configured computer Using the wireless LAN configuration program PROSet To connect to an Access PointAd Hoc network section Available Networks, click on Refresh Security Settings To create a computer-to-computer Ad Hoc network Again. check box, then click Close Open System Select Yes, create a profile for this Network., and click OK Click Add in the Networks tab Using Network Services Configuring Network Environment SettingsSharing files or folders Select ‘Just enable file sharing’, and click OK Configuring Sharing Click Other Places Microsoft Windows Network Using Shared Files or Folders Sharing Printers Configuring Printer Sharing Adding and Using a Shared Printer 26Manual Configuring Internet Sharing Sharing an Internet connection through a wireless network Checking the Shared Internet Connection To transmit data through infrared communica- tion Infrared Communication 30Manual System Management Monitor Off Managing PowerSpecifying Power Save Time Standby Mode Hibernation Mode Using the Power button Ejecting and Attaching Battery Using the Battery Monitoring the Battery Charge Using the batteryBattery Warning Use Battery Calibration Increasing Battery LifeAdjust LCD Brightness Use Power Saving Mode Using the Security Lock Upgrading Memory Module Page Replacing a Hard Disk Drive Page Traveling with the Computer Customizing your computer To enter System Setup Using System Setup System Setup Menus System Setup Navigation KeysMenu Items Description Configuring the Password Setting the User Password Changing Booting Priority When you have completed configuration, click Apply Configuring Resolution and Color Depth Fn + key is pressed Using External Display Devices Primary Page Select Start All Programs Norton AntiVirus Norton AntiVirus Checking for Viruses 12Manual Recovering Computer Restoring the System Start All Programs Accessories System Tools System Restore Reinstalling Software When done, restart the system When you have set a booting password Reinstalling Windows XP When the Date and Time Settings window appears, click Next If You Cannot Run Windows Q3 The USB device does not work properly Windows RelatedQ1 The system does not shutdown properly Q2 The system freezes during program operation Q3 The screen blinks or displays noise for a short time Q6 The image is skewed or broken when in Dual View modeDisplay Related Q1 The LCD screen is blank System does not support OSD display when in DOS mode Q1 I cannot hear the modem sound Q2 I cannot make a call using an extension lineUsing an AT command Modem Related Dialing Rules tab, click Edit Q3 How do I use my modem when dialing from overseas? Wake On LAN Function Wired LAN Related Wireless LAN Related Q4 I cannot connect to the AP Check the Computer Settings Check the AP SettingsQ3 I cannot share an Internet connection A6 Check the network key settings encryption key Click Start Control Panel Performance and Maintenance Recovering the Computer 20Manual Recovering the Computer Q4 The running speed of a game is too slow or fast Game/Program Related Recovering the Computer Security Center Recovering the Computer Page Appendix Specification Comment System Specifications Specifications Wireless LAN Specifications OptionalIntelR PRO/Wireless LAN 2100 3B Mini PCI Adapter RF Specifications Security IntelR PRO/Wireless LAN 2915 ABG Network Connection WPA*, CCX IntelR PRO/Wireless 2200BG Network Connection Registered Trademarks Copyright Instructions for Setup Safety Instructions Instructions for careful handling Cases when the hard disk and data may be damaged Use authorized service centers as the system may be damaged