Manuals / Samsung / Kitchen Appliance / Range

Samsung FX710BGS, NX583GOVBBB, NX583GOVBSR troubleshooting, Problem, Possible Cause, Solution

Models: FX710BGS FX510BGS NX583GOVBSRPKG NX583GOVBB NX583GOVBWWPKG NX583GOVBBPKG NX583GOVBWW NX583GOVBSR NX583GOVBBB

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troubleshooting

troubleshooting

TROUBLESHOOTING

Samsung works hard to ensure that you don’t have problems with your new gas range. If you experience a problem, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1- 800-726-7864).

PROBLEM	POSSIBLE CAUSE	SOLUTION

You smell gas.	There is a gas leak.	Clear the room, building, or area
	The surface burner knob is not in	of all occupants.
	the ‘off’ position, yet the burner	Immediately call your gas
	itself is not ignited.	supplier from a neighbor’s
		phone. Do not call from your
		phone. It is electrical and
		could cause a spark that could
		ignite the gas. Follow the gas
		supplier’s instructions.
		If you cannot reach your gas
		supplier, call the fire department.

The range is not level.	The appliance has been installed	Make sure the floor is level,
	improperly.	strong, and stable. If the floor
	The leveling leg(s) is (are)	sags or slopes, contact a
	damaged or uneven.	carpenter.
		Check and level the range. (See
		the Installation Instructions.)

	The kitchen cabinets are not	Ensure that cabinets are square
	properly aligned and make the	and provide sufficient room for
	range appear to be not level.	installation.

The oven control beeps	You have a function error code.	Press the CLEAR/OFF pad and
and displays an error	See the “Troubleshooting and	restart the oven. If the problem
code.	information codes” chart on	persists, disconnect all power to
	page 76.	the range for at least 30 seconds
		and then reconnect the power. If
		this does not solve the problem,
		call for service.

All burners do not light.	The power cord is not plugged	Make sure the electrical plug
	into the electrical outlet.	is plugged into a live, properly
		grounded outlet.

	A fuse in your home may be	Replace the fuse or reset the
	blown or the circuit breaker	circuit breaker.
	tripped.

	The gas supply is not properly	See the Installation Instructions
	connected or turned on.	that came with your range.

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(IB)FX710BGS,FX510BGS,NX583G0VB_DG68-00356A-06_EN.indd 71

2013-05-07 �� 6:24:33

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Samsung FX710BGS, NX583GOVBBB, NX583GOVBSR, NX583GOVBWW, NX583GOVBBPKG troubleshooting, Problem, Possible Cause, Solution

Contents

FX710BGS FX510BGS NX583G0VBSR NX583G0VBBB NX583G0VBWW Free-Standing Gas Rangeuser manual imagine the possibilitiesA cooktop with 5 burners features of your new range2 features of your new range Bigger is betterimportant safety instructions SAFETY SYMBOLSimportant safety instructions READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCEANTI-TIP DEVICE important safety instructions IMPORTANT SAFETY PRECAUTIONS6 important safety instructions Do not use water on a grease fire. Water might cause a grease fire to explode, spreading the fire and creating a larger fire and health hazard. To put out a grease fire, turn off the heat source and smother the fire with tight-fitting lid or use a multipurpose dry chemical or foam-type fire extinguisher important safety instructions8 important safety instructions important safety instructions GAS WARNINGSSTATE OF CALIFORNIA PROPOSITION 65 WARNINGS IN THE COMMONWEALTH OF MASSACHUSETTS10 important safety instructions important safety instructions WARNING ELECTRICAL WARNINGS12 important safety instructions INSTALLATION WARNINGSGROUNDING INSTRUCTIONS important safety instructions 14 important safety instructions SURFACE BURNER WARNINGSimportant safety instructions 16 important safety instructions OVEN WARNINGSimportant safety instructions ELECTRIC WARMING DRAWER OR LOWER STORAGE DRAWER WARNINGSSAVE THESE INSTRUCTIONS SELF-CLEANING OVEN WARNINGSPROPER COOKING OF MEAT AND POULTRY 18 important safety instructionsWARRANTY contentsUSING THE WARMING DRAWER TROUBLESHOOTING20 introducing your new range introducing your new rangeOVERVIEW centered under oven introducing your new rangeFLAME SIZE SELECTION surface cookingLIGHTING A GAS SURFACE BURNER MANUALLY LIGHTING A GAS SURFACE BURNERsurface cooking GAS SURFACE BURNERS AND CONTROL KNOBS24 surface cooking COOKWARE USAGECENTER BURNER GRATE operating the oven operating the ovenOVEN CONTROL PANELS AND DISPLAYS 26 operating the oven Special feature, oven, and time controlsoperating the oven FEATUREMINIMUM SETTING MAXIMUM SETTING28 operating the oven SETTING THE CLOCKHow to set the clock How to change between a 12-hour and 24-hour displayoperating the oven SETTING THE KITCHEN TIMER ON/OFFHow to set the timer 30 operating the oven POSITIONING THE OVEN RACKSOven rack positions Baking layer cakesTo replace an oven rack OVEN VENTOVEN LIGHT To remove an oven rack32 operating the oven How to set the oven temperatureBAKING operating the oven 34 operating the oven CONVECTION BAKING AND ROASTINGConvection baking Convection roasting FX710BGS / FX510BGSoperating the oven How to set the oven for convection baking or roasting36 operating the oven Recommended convection roasting guide FX710BGS / FX510BGSoperating the oven How to set the oven for timed cookingTIMED COOKING 38 operating the oven operating the oven DELAY TIMED COOKINGHow to set the oven for delay timed cooking 40 operating the oven operating the oven How to set the oven for broilingBROILING 42 operating the oven Recommended broiling guideoperating the oven How to use the warm featureKEEP WARM Pizza USING THE EASY COOK FEATUREHow to set the Pizza function How to set the Slow CookProof How to set the Chicken Nuggets functionHow to set the oven for proofing Chicken Nuggets46 operating the oven How to set a custom cook selectionCUSTOM COOKING operating the oven How to use or recall a custom cook selection48 operating the oven How to set the Sabbath functionSABBATH FUNCTION operating the oven How to change the temperature and cancel the Sabbath function50 operating the oven EXTRA FEATURESFahrenheit or Centigrade Temperature Selection 12-Hour/3-Hour Energy-Savingoperating the oven Convection Auto Conversion FeatureSound On/Off ABOUT THE WARMING DRAWER MODEL FX710BGS ONLY using the warming drawer52 using the warming drawer TURNING THE WARMING DRAWER ON OR OFF Recommended settingsusing the warming drawer 54 maintaining your appliance maintaining your applianceCARE AND CLEANING OF THE OVEN maintaining your appliance Stainless steel surfaces56 maintaining your appliance Oven racksOven door maintaining your appliance CARE AND CLEANING OF THE COOKTOPSurface burner controls 58 maintaining your appliance Surface burner grates and assembliesFlat surface maintaining your applianceDual Burner-Inside RF Precise Simmer Burner RR60 maintaining your appliance Cooktop surfaceOven light cover and b ulb CHANGING THE OVEN LIGHTmaintaining your appliance 62 maintaining your appliance REMOVING AND REPLACING THE OVEN DOORTo remove the door maintaining your appliance To replace the door64 maintaining your appliance To remove and clean the warming drawerREMOVING AND REPLACING THE WARMING DRAWER MODEL FX710BGS To replace the warming drawermaintaining your appliance To remove the storage drawerTo replace the storage drawer 66 maintaining your appliance SELF-CLEANING OVENmaintaining your appliance Before a self-cleaning cycle68 maintaining your appliance How to set the oven for self-cleaningmaintaining your appliance How to delay the start of self-cleaning70 maintaining your appliance How to cancel self-cleaningAfter self-cleaning SOLUTION troubleshootingtroubleshooting PROBLEMPOSSIBLE CAUSE 72 troubleshootingPROBLEM SOLUTIONPOSSIBLE CAUSE troubleshootingPROBLEM SOLUTIONreset the controls. The self-clean 74 troubleshootingPROBLEM SOLUTIONMore steam is visible when using troubleshootingPROBLEM SOLUTIONSOLUTION TROUBLESHOOTING AND INFORMATION CODES76 troubleshooting CODE SYMBOLOne 1 Year Parts and Labor warrantyLIMITED WARRANTY TO ORIGINAL PURCHASER PLEASE DO NOT DISCARD SAMSUNG GAS RANGEQUESTIONS REGISTRATION2013-05-07 memoIBFX710BGS,FX510BGS,NX583G0VBDG68-00356A-06EN.indd Consumer Electronics