Samsung NZ84J9770EK/EE manual Warranty and service, FAQs and troubleshooting

Warranty and service

Warranty and service

FAQs and troubleshooting

A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

WARNING

Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.

	Problem		Possible cause		Solution
What should I do if the		•	The fuse in the house wiring is	•	If the fuses trip a number
cooking zones are not			intact.		of times, call an authorised
	functioning?	•	The control indicators in the		electrician.
			control panel are illuminated.	•	The appliance is properly
					switched on.
What should I do if the		•	The On/Off sensor was	•	The appliance is properly
cooking zones will not			accidentally actuated.		switched on.
	switch on?	•	The control panel is partially	•	Clean the control panel.
			covered by a damp cloth or
			liquid.
What should I do if		•	The On/Off sensor was	•	The appliance is properly
the display except for			accidentally actuated.		switched on.
,	the residual	•	The control panel is partially	•	Clean the control panel.
warmth indicator suddenly			covered by a damp cloth or
	disppears?		liquid.
What should I do if, after		•	The cooking zone was only	•	If the cooking zone is hot,
the cooking zones have			briefly used and therefore did		please call the customer service
been switched off, residual			not become hot enough.		center.
warmth is not indicated in
	the display.

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2016-12-06 ￿￿ 12:29:47