My Computer Won't Connect

When the TV has difficulties connecting to a PC, these steps may help resolve the problem.

The problem

Try this!

 

 

The "Mode Not Supported"

Set your PC’s output resolution so it matches a resolution supported by the TV.

message appears.

 

 

 

 

If you are using an HDMI connection, check the audio output setting on your PC.

The video is OK but there is

If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note that the

HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit

no audio.

audio. To listen to the computer sound, connect external speakers to the audio output

 

 

connection of the computer.

 

 

The TV Won't Connect to the Internet

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.

The problem

Try this!

 

 

 

The TV cannot connect to

Make sure the TV has a network connection (

Settings General Network

your network or apps (for

Network Status).

 

Internet compatible models

 

Contact your Internet service provider.

 

only).

 

 

 

 

The wireless network

Confirm your wireless modem/router is on and connected to the Internet.

connection failed.

 

 

 

 

 

Position your wireless router, modem router, or access point in a central location. Avoid

 

putting it in a corner.

 

 

Use a wireless repeater to get an instant boost in your wireless signal strength. Place the

The wireless network signal

repeater halfway between your wireless router and your TV.

The most common wireless technology, 802.11g (wireless-G), operates at a frequency of

is too weak.

2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby

 

 

monitors, garage doors, and other wireless devices. Reduce interference by not using

 

or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that

 

communicate via the 5.0 GHz frequency.

 

 

 

 

 

Check the network connection status (

Settings General Network

The software update over

Network Status).

 

the Internet has failed.

If the TV is not connected to a network, connect it to a network.

The upgrade stops if you already have the latest software version.

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Samsung QE55Q7CAMTXZG My Computer Wont Connect, TV Wont Connect to the Internet, Settings General Network, Network Status
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UE43LS003AUXRU, QE55Q7CAMUXRU, QE65Q8CAMUXRU, UE65MU7000UXRU, QE55Q7CAMLXXN specifications

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