Anynet+ (HDMI-CEC) Isn't Working

When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.

The problem

Try this!

 

 

Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

Check if the power cord of the Anynet+ device is properly connected.

 

Check the cable connections of the Anynet+ device.

 

Anynet+ does not work.

Go to Anynet+ (HDMI-CEC) (

Settings

General

External Device Manager

Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.

 

 

Anynet+ may not function when some other functions are active, including Channel Search,

 

Smart Hub, Initial Setup, etc.

 

 

 

 

If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn

 

your TV off and on.

 

 

 

 

 

 

 

Move the focus to the Anynet+ device at

Source, and then press the up directional

 

button.

 

 

 

 

I want to start Anynet+.

Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-

 

 

CEC) (

Settings General

External Device Manager Anynet+ (HDMI-CEC))

 

menu to see if Anynet+ (HDMI-CEC)is set to On.

 

 

 

 

 

 

 

I want to exit Anynet+.

Set Anynet+ (HDMI-CEC) (

Settings

General

External Device Manager

Anynet+ (HDMI-CEC)) to Off.

 

 

 

 

 

 

 

 

 

 

 

 

 

The message "Connecting

 

 

 

 

 

to Anynet+ device..." or

You cannot use the remote control when the TV is configuring Anynet+ or switching to a

"Disconnecting from

viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or

Anynet+ device" appears

has switched to a viewing mode.

 

 

 

on the screen.

 

 

 

 

 

 

 

 

 

 

 

The Anynet+ device won't

You cannot use the play function when Start Setup is in progress.

play.

 

 

 

 

 

 

 

 

 

 

Check whether the device supports Anynet+.

 

 

 

Check whether the HDMI cable is properly connected.

 

 

Go to Anynet+ (HDMI-CEC) (

Settings

General

External Device Manager

The connected device is

Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.

Scan for Anynet+ devices again.

 

 

 

not displayed.

 

 

 

Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is

 

 

connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.

 

If the connection is terminated because there has been a power failure or the HDMI cable has

 

been disconnected, please scan for the device again.

 

 

 

 

The TV audio is not being

Connect an optical cable to the TV and the receiver.

 

ARC enables the TV to output digital sound via the HDMI (ARC) port.

played through the

However, ARC is only available when the TV is connected to an audio receiver that supports

receiver.

ARC.

 

 

 

 

 

 

 

 

 

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Samsung UE50MU6170UXZG manual Anynet+ HDMI-CEC Isnt Working, Set Anynet+ HDMI-CEC Settings General, Anynet+ HDMI-CEC to Off
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