Data Service
When the TV has difficulties using Data Service, these steps may help resolve the problem.
The Problem | Try this! | |
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Why am I getting | If Auto Run Data Service is set to On, messages will automatically appear on the screen | |
when you watch a broadcast that supports the Data Service. If the broadcast doesn't | ||
messages when I haven't | ||
support the Data Service, no messages will appear on the screen. | ||
selected the Data Service option? | ||
If you do not wish to receive Data Service messages, disable Auto Run Data Service. | ||
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How do I hide Data Service | Press and hold the RETURN( ) button. If you do not wish to receive Data Service | |
messages? | messages, disable Auto Run Data Service. | |
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| Enabling the Auto Run Data Service option automatically displays messages on the | |
How do I use the Data Service? | screen whenever you watch a broadcast that supports the Data Service. You can press | |
the corresponding buttons shown on the screen to access additional features and | ||
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| functions offered by that broadcast. | |
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| Interactive services include viewer surveys, quizzes, ticket requests, product | |
| purchases, and other interactions between the viewer and the TV station. Generally, | |
| you will need to set up an account with the broadcaster and log in to the account in | |
What is an interactive service and | order to enjoy the interactive services they offer. Note that interactive services are only | |
available when your TV is connected to the Internet. In addition, | ||
how does it work? | ||
that you have a certificate. | ||
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| Copy your certificate from the computer to a USB device and connect that device to the | |
| TV. (Interactive services are not being offered yet. The actual service launch date varies | |
| depending on the broadcaster.) | |
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A message displays "Receiving" | This indicates an error has occurred while receiving data. An execution error message | |
but no change happens. | will also appear on the screen. If this happens, try again. | |
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Nothing appears on the screen | The Data Service may be initialising or the signal may have been severed by the | |
after the Data Service is | ||
broadcaster. | ||
launched. | ||
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The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The problem | Try this! |
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| Check if there is a USB device connected to the TV. | |
Schedule Recording cannot be | Recording will automatically stop if the signal becomes too weak. | |
used. | Check the free space on the USB device. The function will not work if there isn't enough | |
| storage space on the USB device. | |
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