Chapter 11. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.
Information resources
You can use the information in this section to access useful resources relating to your computing needs.
Lenovo ThinkVantage Tools
The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Note: The Lenovo ThinkVantage Tools program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools.
Lenovo Welcome
The Lenovo Welcome program introduces you to some innovative
Help and Support
The Windows Help and Support information system guides you to various help and support information from Lenovo and Microsoft, such as updating drivers, accessing programs, and accessing user manuals.
To access the Windows Help and Support information system, do one of the following:
•On the Windows 7 operating system, click Start ➙ Help and Support.
•On the Windows 8 or Windows 8.1 operating system, move the pointer to the
Safety and Warranty
The Safety, Warranty, and Setup Guide that is provided with your computer contains information on safety, setup, warranty, and notices. Read and understand all safety information before using this product.
Lenovo Web site
The Lenovo Web site (http://www.lenovo.com) provides
•Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.
•Purchase additional services, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations.
•Purchase upgrades and extended hardware repair services.
•Download the latest device drivers and software updates for your computer model.
© Copyright Lenovo 2013 | 119 |