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Lenovo manual ThinkCentre M73 User Guide

Models: M73

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•For Windows 8:

1.Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General.

2.In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.

3.Restart your computer following the instructions on the screen.

•For Windows 8.1:

1.Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery.

2.In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.

3.Restart your computer following the instructions on the screen.

Recovering your operating system if Windows 8 or Windows 8.1 fails to start

The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system even if the Windows 8 or Windows 8.1 operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen.

Note: Ensure that your computer is connected to ac power during the recovery process.

For more details about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system, refer to the help information system of the Windows 8 or Windows 8.1 operating system.

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Lenovo manual ThinkCentre M73 User Guide

Contents

ThinkCentre M73 User Guide Machine Types 10B4, 10B5, 10B6, and 10B7Second Edition November Copyright Lenovo Contents Important safety informationChapter 2. Using your computer Chapter 5. Installing or replacingChapter 6. Recovery information Appendix A. Notices iv ThinkCentre M73 User Guide Important safety information Service and upgradesStatic electricity prevention Hazardous moving parts. Keep fingers and other body parts awayPower cords and power adapters Extension cords and related devicesExternal devices Plugs and outletsHeat and product ventilation Modem safety information Operating environmentPower supply statement Cleaning and maintenanceLaser compliance statement DANGERx ThinkCentre M73 User Guide Features Chapter 1. Product overviewMicroprocessor MemorySystem management features ConnectivityInput/Output I/O features Power supplySecurity features Preinstalled software programsPreinstalled operating system Accessing Lenovo programs on the Windows 7 operating system SpecificationsLenovo programs Accessing Lenovo programs from the Lenovo ThinkVantage Tools program Accessing Lenovo programs from Control PanelTable 1. Programs in the Lenovo ThinkVantage Tools program Table 2. Programs in Control PanelCommunications Utility An introduction to Lenovo programsFingerprint Software Lenovo Settings Lenovo Solution CenterPassword Manager Power ManagerSystem Update LocationsView Management Utility Locating connectors on the rear of your computer Figure 2. Rear connector locationsConnector DescriptionConnector DescriptionLocating components Figure 3. Component locationsLocating parts on the system board Figure 4. System board part locationsLocating internal drives Figure 5. Drive bay locationsThe following is a sample of the machine type and model label Machine type and model labelFigure 6. Machine type and model label 16 ThinkCentre M73 User Guide Chapter 2. Using your computer Frequently asked questionsWhere are my recovery discs? Where can I find help about the Windows operating system?Navigating on Windows Chapter 2. Using your computer Navigating on Windows2. Click Settings 3. Click Control Panel 20 ThinkCentre M73 User GuideUsing Windows shortcut keys Using the keyboardUsing a fingerprint reader Using the wheel mouse Adjusting audioSetting the volume from the desktop About your computer audioSetting the volume from Control Panel Using CDs and DVDs2. In the Sound section, click Adjust system volume In the Taskbar section, click Customize icons on the taskbarPlaying a CD or DVD Handling and storing CD and DVD mediaRecording a CD or DVD Page 26 ThinkCentre M73 User Guide Accessibility and comfort Chapter 3. You and your computerArranging your workspace ComfortAir circulation Glare and lightingElectrical outlets and cable lengths Registering your computer Voltage-selection switchMoving your computer to another country or region Replacement power cords For power cord information and part numbers, go toSecurity features Chapter 4. SecurityLocking the computer cover Figure 7. Installing a padlockUsing passwords BIOS passwordsAttaching a Kensington-style cable lock Figure 8. Kensington-style cable lockWindows passwords Configuring the fingerprint readerUsing and understanding firewalls Protecting data against virusesChapter 4. Security 36 ThinkCentre M73 User Guide Chapter 5. Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving and reinstalling the front bezel Removing the computer coverWhat to do next Accessing the system board components and drives Figure 12. Pivoting the drive bay assembly upwardInstalling or replacing a memory module Figure 13. Lowering the drive bay assemblyFigure 15. Opening the retaining clips Figure 14. Removing a memory module42 ThinkCentre M73 User Guide Figure 16. Installing a memory module Installing or replacing a PCI Express cardWhat to do next as shown to Figure 18. Installing a PCI Express card Replacing the batteryWhat to do next Replacing the hard disk drive Figure 19. Removing the old batteryFigure 20. Installing a new battery What to do nextFigure 21. Pivoting the drive bay assembly Figure 22. Removing the hard disk driveReplacing the solid-state drive Figure 23. Connecting a SATA hard disk driveFigure 24. Installing the hard disk drive What to do nextReplacing the solid-state drive in the hard disk drive bay Figure 25. Removing the solid-state drive from the storage converter50 ThinkCentre M73 User Guide Figure 27. Removing the solid-state drive bracket Figure 28. Removing the solid-state drive from the bracket9. Slide the new solid-state drive into the solid-state drive bracket as shown until the four holes in the drive are aligned with the corresponding holes in the bracket. Then, install the four screws to secure the new solid-state drive to the bracket Installing or replacing the optical drive What to do next7. Slightly press the drive bay assembly clip shown inward and pivot the drive bay assembly downward asFigure 33. Lowering the drive bay assembly Figure 32. Removing the optical drive screws8. Slide the optical drive out of the front of the computer Figure 35. Installing a new optical driveFigure 34. Removing the optical drive Replacing the heat sink and fan assembly Figure 36. Installing the optical driveFigure 37. Connecting a SATA optical drive What to do nextFigure 38. Removing the heat sink fan duct a. Partially remove screw b. Partially remove screw Replacing the power supply assembly Figure 40. Installing the heat sink fan ductWhat to do next Hazardous moving parts. Keep fingers and other body parts awayFigure 41. Removing the heat sink fan duct 60 ThinkCentre M73 User GuideFigure 42. Removing the power supply assembly Note Use only screws provided by Lenovo Figure 44. Installing the heat sink fan duct Replacing the microprocessorWhat to do next Figure 46. Removing the microprocessor Figure 45. Accessing the microprocessor64 ThinkCentre M73 User Guide Figure 47. Installing the microprocessor Replacing the front audio and USB assemblyWhat to do next Figure 48. Removing the front audio and USB assembly Replacing the system fan assemblyWhat to do next Figure 49. Removing the system fan assembly Figure 50. Installing the system fan assembly Replacing the WiFi unitsWhat to do next Removing the WiFi adapter card Figure 51. Disconnecting the Bluetooth cableRemoving the WiFi card module Installing the WiFi units Figure 57. Connecting the WiFi antenna cables Figure 56. Installing the WiFi card module72 ThinkCentre M73 User Guide Installing the rear WiFi antenna Installing or removing the rear WiFi antennaWhat to do next Removing the rear WiFi antenna Figure 59. Installing the rear WiFi antennaFigure 60. Removing the rear WiFi antenna What to do nextInstalling or removing the front WiFi antenna Installing the front WiFi antennaFigure 62. Installing the front WiFi antenna Removing the front WiFi antennaWhat to do next Figure 63. Removing the front WiFi antenna Replacing the keyboardWhat to do next Replacing the mouse Figure 64. Keyboard connectorsFigure 65. Mouse connectors What to do nextCompleting the parts replacement Figure 66. Reinstalling the computer coverObtaining device drivers 80 ThinkCentre M73 User GuideRecovery information for the Windows 7 operating system Chapter 6. Recovery informationCreating and using recovery media Performing backup and recovery operations Creating recovery mediaUsing recovery media Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspace3. Click the Restore your system from a backup icon Using a rescue medium Creating and using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications Reinstalling preinstalled applications and device driversReinstalling preinstalled device drivers Reinstalling software programs Reinstalling device driversSolving recovery problems 86 ThinkCentre M73 User GuideUsing the advanced startup options Resetting your computer to the factory default settingsRefreshing your computer 88 ThinkCentre M73 User Guide Chapter 7. Using the Setup Utility program Starting the Setup Utility programViewing and changing settings Using passwordsPassword considerations Power-On PasswordAdministrator Password Hard Disk PasswordErasing lost or forgotten passwords clearing CMOS Enabling or disabling a deviceUSB Setup SATA ControllerEnabling ErP compliance mode Selecting a startup deviceSelecting a temporary startup device Selecting or changing the startup device sequenceICE performance mode ICE thermal alertBetter Acoustic Performance default setting DisabledExiting from the Setup Utility program 94 ThinkCentre M73 User GuideUpdating flashing the BIOS from a disc Using system programsChapter 8. Updating system programs Recovering from a POST/BIOS update failure Updating flashing the BIOS from your operating system2. Click Download Drivers & Software 3. Click Use Quick Path Chapter 9. Preventing problems Keeping your computer currentGetting the latest device drivers for your computer Updating your operating systemUsing System Update BasicsCleaning and maintenance “Basics” on page “Cleaning your computer” on page “Computer” on pageCleaning your computer ComputerKeyboard Optical mouseMoving your computer Good maintenance practicesCleaning a glass-screen surface Chapter 10. Troubleshooting and diagnostics Basic troubleshootingTroubleshooting Troubleshooting procedure102 ThinkCentre M73 User Guide Audio problems No audio in WindowsSound comes from one external speaker only CD problemsNo audio in DOS applications or games A CD or DVD does not work DVD problemsBlack screen instead of DVD video DVD movie will not play No audio or intermittent audio while playing DVD moviePlayback is very slow or choppy Invalid disc or no disc found messageIntermittent problems Keyboard, mouse, or pointing device problemsAll or some keys on the keyboard do not work 1. Click Start Control Panel 2. Click Hardware and SoundThe wireless keyboard does not work The mouse or pointing device does not workThe pointer on the screen does not move smoothly with the mouse The fingerprint reader does not workMonitor problems Wrong characters appear on the screenThe image appears to be flickering Networking problemsThe image is discolored Ethernet problems Your computer cannot connect to the network1. Click Start Control Panel 2. Click Hardware and Sound 2. Click Hardware and SoundThe Wake on LAN feature is not working A wireless LAN problemThe adapter stops working for no apparent reason Option problems A wireless WAN problemBluetooth problem An option that was just installed does not workPerformance and lockup problems Insufficient free hard disk drive space3. Click Disk Cleanup 1. Click Start ComputerExcessive number of fragmented files 2. Click Programs 3. Click Turn Windows features on or off3. Click Disk Cleanup 4. Click Clean up system files 6. In the Programs and Features area, click the Clean up buttonSerial port problems Printer problemsInsufficient memory When using a sort feature, dates do not sort in the correct order Software problemsSoftware does not work as expected Lenovo Solution Center USB problems118 ThinkCentre M73 User Guide Chapter 11. Getting information, help, and service Safety and WarrantyInformation resources Lenovo ThinkVantage ToolsHelp and service Using the documentation and diagnostic programCalling for service Lenovo Support Web siteUsing other services Purchasing additional services122 ThinkCentre M73 User Guide Lenovo United States, Inc 1009 Think Place - Building One Appendix A. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Appendix B. Regulatory information Export classification noticeTelevision output notice Electronic emissions noticesGerman Class B compliance statement Deutschsprachiger EU Hinweis Industry Canada Class B emission compliance statementDeutschland Eurasian compliance mark Additional regulatory information Lenovo product service information for TaiwanJapan VCCI Class B compliance statement Keyboard and mouse compliance statement for Taiwan128 ThinkCentre M73 User Guide Important WEEE information Appendix C. WEEE and recycling informationRecycling information for Japan Battery recycling information for Taiwan Battery recycling information for the European UnionRecycling information for Brazil Declarações de Reciclagem no BrasilAppendix C. WEEE and recycling information 132 ThinkCentre M73 User Guide European Union RoHS Appendix D. Restriction of Hazardous Substances Directive RoHSChina RoHS Turkish RoHS Ukraine RoHS India RoHS RoHS compliant as per E-Waste Management & Handling RulesAppendix E. China Energy Label Copyright Lenovo136 ThinkCentre M73 User Guide Appendix F. ENERGY STAR model information 138 ThinkCentre M73 User Guide Index Page flashing the BIOS 142 ThinkCentre M73 User Guide