Checking the Internet connection statusSettings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset NetworkRestore the network settings to the factory defaults.
Changing the name of the TV on a networkSettings General System Manager Device Name Try NowYou can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting wired Internet connectivity issues Try Now
After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider.
No network cable foundMake sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If the router is on, try turning it off and then on.
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