A2 If your head set is a stereo headset, you have to check if the headset is connected as a stereo

headset.

To resolve the problem, complete the procedures below.

Double-click the Bluetooth icon on the Taskbar, select the Audio tab and check the connection status of the Bluetooth Stereo Audio that corresponds to the corresponding headset in the connected device list. If it is not connected, right- click over the device and select Connect from the pop-up menu.

Right-click over the Speaker icon on the

Taskbar, click Play Device > Bluetooth High- quality Audio > Load Defaults, and click the

OK button.

After changing the Bluetooth or sound settings, you must exit and re-run the audio/video player program

Note (such as Windows Media Player) to apply the changed settings.

Other

QA 4GB memory capacity is not recognized by Windows.

AWindows Vista cannot display more than 4GB of memory due to license problems and driver compatibility reasons.

Although the memory capacity is displayed as

3GB in the system information, the 4GB memory is recognized and can be used normally.

QThe User Controls window appears when installing or running a program in Windows Vista.

AIn this case, click Allow (or OK) to install or run the program. However, if you do not have an administrator account, you have to enter the administrator password in the User Controls window and then click Allow (or OK). If no administrator password is set you can click Allow (or OK) without entering a password.

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Samsung R26plus, R25plus, R20plus, R21plus, R19plus Other, 171, QA 4GB memory capacity is not recognized by Windows