troubleshooting
PROBLEM
SOLUTION
The refrigerator does not | • Check that the power plug is properly connected. |
work at all or it does not | • Check if the set temperature on the digital display is warmer than the freezer or |
chill sufficiently. | fridge inner temperature. If it is, set the refrigerator colder. |
| • Is the refrigerator in direct sunlight or located near a heat source? |
| • Is the back of the refrigerator too close to the wall, preventing proper |
| ventilation? |
The food in the fridge is | • Check if the set temperature on the digital display is too low. |
frozen. | • Try setting the refrigerator to a warmer temperature. |
| • Is the temperature in the room too low? Set the refrigerator warmer. |
| • Did you store the food which is juicy in the coldest part of the refrigerator? Try |
| moving those items to the other shelves in the fridge instead of keeping them in |
| the colder areas or bins. |
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You hear unusual noise or | • Check that the refrigerator is level and stable. |
sounds. | • Is the back of the refrigerator too close to the wall, preventing proper |
| ventilation? |
| Try moving the back of the refrigerator at least 2 inches from the wall. |
| • Was anything dropped behind or under the refrigerator? |
| • A “ticking” sound is heard from inside the refrigerator. It is normal and occurs |
| because various accessories are contracting or expanding according to the |
| temperature of the refrigerator interior. |
| • If it sounds as if something is hitting something else inside the refrigerator, this |
| is normal. The sound is caused by the compressor operating at high capacity. |
The | • Some heat is normal as |
area of the appliance is | section of the refrigerator to prevent condensation. |
hot and condensation is | • Is the refrigerator door ajar? Condensation can occur when you leave the door |
occurring. | open for a long time. |
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Ice Maker is not producing | • Did you wait for 12 hours after installation of the water supply line before |
ice. | making ice? |
| • Is the water line connected and the |
| • Did you manually stop the ice making function? |
| • Is the freezer temperature too warm? Try setting the freezer temperature lower. |
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You can hear water | • This is normal. The bubbling comes from refrigerant circulating through the |
bubbling in the refrigerator. | refrigerator. |
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There is a bad smell in the | • Check for spoiled food. |
refrigerator. | • Foods with strong odors (for example, fi sh) should be tightly covered. |
| • Clean out your freezer periodically and throw away any spoiled or suspicious |
| food. |
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|
Frost forms on the walls of | • Is the air vent blocked? Remove any obstructions so air can circulate freely. |
the freezer. | • Allow suffi cient space between the stored foods for effi cient air circulation. |
| • Is the freezer drawer closed properly? |
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Water dispenser is not | • Is the water line connected and the |
functioning. | • Has the water supply line tubing been crushed or kinked? |
| • Make sure the tubing is free and clear of any obstruction. |
| • Is the water tank frozen because the fridge temperature is too low? |
| Try selecting a warmer setting on the Digital display. |
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|
Auto close system does not | • Is there an imbalance between the right and left parts of the door? |
work with the freezer door. | • Open and close the door smoothly 1~2 times. After you do this, the auto close |
| system usually works properly again. |
| • Try opening the door smoothly to avoid unbalancing the right part and the left |
| part of the door. |
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28_ troubleshooting
2012.7.3 10:53:47 AM |
