Samsung SF-6800 manual Symptom Cause and Solution

Symptom	Cause and Solution
You cannot poll another	• The fax machine you are polling may be using a poll
machine.	code.
The fax you receive has got	• The machine sending you the fax may be faulty.
blank spaces or you received	• The fax machine sending you a fax may have a dirty scan
poor-quality copy.	glass.
	• A noisy phone line can cause line errors.
	• Check your machine by making a copy.
	• The cartridge toner may be empty.
Poor-quality copy	• You may run the adjust shading in maintenance.
		3
		Troubleshooting
Are some of the words on the	• The machine sending you the fax had a temporary
fax you receive stretched?	document jam.
There are lines on copies or	• Check your scan glass for marks, and clean it. See
documents you send.	page 3.11.
The machine dials a number,	• The other fax machine may be turned off, out of paper,
but fails to make a	or cannot answer incoming calls. Speak with the other
connection with another fax	machine operator and ask them to sort out the problem.
machine.
You cannot store a document	• There may not be enough memory to store the
in memory.	document. If the display shows a ‘MEMORY FULL’
	message, delete any documents you no longer need
	from the memory, then restore the document.
Blank areas appear at the	• You may have chosen the wrong paper settings in the
bottom of each page or on	user options set up. See page 2.42 to choose the proper
other pages, with only a small	paper size.
strip of text printed at the top.

Troubleshooting 3.9