3 CHAPTER 3
Setting up and connecting
Testing the DIRECTV® HD Receiver
The System Test feature allows you to quickly check the status of the satellite signal, your Access Card, Receiver ID, LNB Output, and your Phone line connection. This is helpful while troubleshooting any problem you may experience with your DIRECTV® HD receiver.
To start the System Test, follow these steps:
1Press the MENU button on your remote control.
2Highlight the Setup menu item, then press the SELECT button.
3Highlight the System menu item, then press the SELECT button.
Highlight the System Test menu item, then press the SELECT
4 button. The System Test screen appears.
The test will begin as soon as the screen appears. Results are displayed in a moment.
If the test discovers a problem with the satellite tuning, check that the satellite dish is pointed properly, and that nothing is obstructing the direct view to the satellite.
If the test discovers a problem with the Access Card, check that the card is properly inserted. (See Inserting the Access Card in Chapter 2 for details.)
If the test discovers a problem with the Receiver ID, contact an authorized call center.
NOTE
The Receiver ID is printed on the rear panel of your receiver and consists of twelve digits.
If the test discovers a problem with the LNB output, check an antenna signal operates before contacting an authorized call center.
For problems with the phone line connection, be sure that the DIRECTV® HD Receiver is connected to a phone line, and that the phone line is working. (Try plugging a telephone into the line you are using for the DIRECTV® HD Receiver; check to see if the phone gets a dial tone. If so, the line is working.)
5 When you have finished the Signal Strength test, you can run the test again using the on- screen Test Again button, exit the Menu system by pressing the EXIT button on your remote control,
or use the arrow keys to highlight
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