English /2018. Rev.1.1
Table of Contents
Accessibility Troubleshooting Removing the battery
Settings
Read me first
Basics
Do not expose the device to water moving with force
Maintaining water and dust resistance
Instructional icons
Device overheating situations and solutions
When the device heats up while charging the battery
Do the following when the device heats up
When the device heats up during use
Keep the device updated with the latest software
Device limitations when the device overheats
Precautions for operating environment
Device layout and functions
Package contents
Galaxy S9 models
Device layout
Rear camera MST antenna Microphone GPS antenna
Galaxy S9+ models
MST antenna Microphone GPS antenna
Soft buttons
Key Function Power
Volume
Hard keys
Charging the battery
Battery
Charging other devices
Reducing the battery consumption
Battery charging tips and precautions
Increasing the charging speed
Fast charging
Charging the battery
Wireless charging
Fast wireless charging
SIM or Usim card nano-SIM card
Installing the SIM or Usim card
Precautions for wireless charging
Single SIM models
Dual SIM models
Gently press the SIM or Usim card into the tray to secure it
Use only a nano-SIM card
Correct card installation
Activating SIM or Usim cards
Using dual SIM or Usim cards dual SIM models
Setting preferred SIM or Usim cards
Removing the SIM or Usim card
Memory card microSD card
Installing a memory card
Be damaged
Disabled
→ SD card →UNMOUNT
Removing the memory card
→ SD card →Format
Formatting the memory card
Restarting the device
Turning the device on and off
Deactivating emergency mode
Initial setup
Emergency mode
Activating emergency mode
Select your preferred device language and select
Basics
Registering a new Samsung account
Samsung account
Introduction
Registering your Samsung account
Tap Samsung account → →Remove account
Enter your Samsung account ID and password and tap Sign
Device →NEXT
Restoring data from your previous device Smart Switch
Transferring data from your previous device
Restoring data from Samsung Cloud
Tapping and holding
Understanding the screen
Controlling the touchscreen
Tapping
Spreading and pinching
Dragging
Double-tapping
Swiping
Displaying or hiding the navigation bar
Navigation bar soft buttons
Setting the navigation bar
Turning on the screen using the Home button
Home screen and Apps screen
Switching between Home and Apps screens
Moving items
Display the screen in landscape mode
Deleting a folder
Creating folders
Adding more apps
Moving apps from a folder
Editing the Home screen
Icon Meaning
Indicator icons
Displaying all apps on the Home screen
Lock screen
Changing the screen lock method
Share Share the screenshot with others
Screen capture
Capturing a screenshot
Draw Write or draw on the screenshot
Notification panel
Access the notification settings Launch Settings
Using quick setting buttons
Changing the input language
Entering text
Keyboard layout
Additional keyboard functions
Changing the keyboard
Tap and hold over a word that you want to look up
Copying and pasting
Dictionary
Play Store
Installing or uninstalling apps
Installing apps
Galaxy Apps
Enabling apps
Uninstalling or disabling apps
Setting app permissions
Managing apps
Bixby
Upcoming
Read and agree to the terms and conditions and tap Next
Starting Bixby
Check the Bixby intro page and tap Next
If you are already signed in, this step will not appear
Bixby Home screen will appear
Swipe upwards or downwards to view recommended content
Bixby Home
Opening Bixby Home
→Unpin
Using recommended content on Bixby Home
Editing Bixby cards list
Selecting apps to show as Bixby cards
Launching Bixby Voice with the Bixby key
Bixby Voice
Launching Bixby Voice
Launching Bixby Voice using your voice
Using Bixby Voice
Closing Bixby Voice
To stop using Bixby Voice, tap the Back button
Status icons
Getting follow-up questions
Deactivating Bixby Voice
Viewing supported apps and commands
Bixby Voice usages
Tap ADD →Add quick command
Using quick commands
Adding your own quick commands
On the Bixby Home screen, tap →My Bixby →Quick commands
Adding custom responses
Adding recommended quick commands
Launching commands using quick commands
Making custom responses
Sending feedback to Bixby Voice
Using dictation mode
Additional Bixby Voice functions
Checking supported languages
Unlocking the screen by voice
Waking up Bixby Voice while using the speaker
Setting a voice password
Unlocking the screen with your voice password
Using earphones or a Bluetooth headset
Bixby Vision
Translating or extracting text
Launching Bixby Vision
Searching for nearby places
Searching for similar images
Reading QR codes
Searching for wine information
Reminder intro page will appear
Reminder
Starting Reminder
Tap GET Started on the Upcoming Reminders card
Creating reminders
Creating reminders with Bixby Voice
Checking reminder notifications
Viewing the reminders list
Edit
Setting reminder details
Completing reminders
Restoring reminders
Deleting reminders
Customising Bixby settings
About Bixby View the Bixby version and legal information
General
Make or answer voice and video calls
Phone
Making calls
Making an international call
Using speed dial
Making calls from call logs or contacts list
Making calls from the locked screen
Rejecting a call
Receiving calls
Blocking phone numbers
Answering a call
During a video call
Options during calls
During a voice call
Adding a phone number to Contacts from the calls list
Adding a phone number to Contact
Adding a tag to a phone number
Adding a phone number to Contacts from the keypad
Create new contacts or manage contacts on the device
Contacts
Adding contacts
Creating a new contact
Syncing contacts with your web accounts
Searching for contacts
Importing contacts
Saving and sharing profile
Sharing contacts
Sending a group message
Creating groups
Merging duplicate contacts
Deleting contacts
Tap
Messages
Sending messages
Send and view messages by conversation
Sending My Emoji stickers
Viewing messages
Block numbers
Setting the message notification
Setting a message reminder
Blocking unwanted messages
Browsing webpages
Internet
Deactivating secret mode
Using secret mode
Activating secret mode
Changing security settings
Tap Send to send the mail
Setting up email accounts
Sending emails
Reading emails
Camera etiquette
Camera
Launching Camera
Taking photos or recording videos
Basic shooting
Adding another camera button
Zooming in and out
Setting the camera button action
Separating the focus area and the exposure area
Using the focus and exposure features
Locking the focus AF and exposure AE
When the device shakes
Use this feature in a place that has sufficient light
Recording in multi-take
Recording in single-take
Editing super slow motion videos
Recording in manual mode
Changing the motion detection area
Playing super slow motion videos
Change the background music
Sharing your video as an animated GIF
Live Focus Galaxy S9+ models only
Taking portraits that stand out using the Live focus feature
Tap To take a photo
Editing the background of the Live Focus photos
113
Taking the hidden background with the Dual capture feature
Tap Create My Emoji
My Emoji
Creating My Emoji
On the shooting modes list, tap AR Emoji
Tap and hold the My Emoji that you want to delete and tap
Using My Emoji stickers
Capturing photos and videos with My Emoji
Deleting My Emoji
Applying stickers randomly
Live stickers
Deleting My Emoji stickers
Available options
Using shooting modes
Auto mode
Pro mode
Panorama mode
Captured motion panorama will be played
Hyperlapse mode
Taking a motion panorama
Tap View AS Motion Panorama
Food mode
To edit the slow motion section, drag to the left or right
Slow motion mode
Sports mode
Selective focus mode Galaxy S9 models only
Applying beauty effects
Selfie mode
Selfie focus mode
Wide selfie mode
Captured wide self-portrait will be played
Taking a wide self-portrait with motion
Tap Motion WIDE-ANGLE Selfie
Options for current shooting mode
Customising camera settings
Rear Camera
Camera settings
Front Camera
Common
Gallery
Launch the Gallery app and tap Pictures Select an image
Viewing images
Searching for images
Viewing videos
Switch to the pop-up video player
Viewing the details of images and videos
Using the Video enhancer feature
Creating stories
Viewing albums
Viewing stories
Hiding albums
Deleting an image or a video
Syncing images and videos with Samsung Cloud
Deleting images or videos
Deleting stories
Opening notifications on the Always On Display
Always On Display
Displaying an image to the Always On Display
Changing the schedule for the Always On Display feature
Deactivating the Always On Display feature
Controlling music playback on the Always On Display
Edge screen
Using the Edge panels
Edge
Setting the Edge panel handle
Apps edge
Editing the Edge panels
Adding contacts to the People edge panel
People edge
Editing the Apps edge panel
Contacting people from the People edge panel
Editing the People edge panel
Select
Smart select
Capturing an image
Capturing an area from a video
Quick reply
Edge lighting
Managing notifications to display as the edge lighting
Multi window
Split screen view
To close the minimised split screen view, tap
Using additional options
Adjusting the window size
Minimising the split screen view
Adding app pairs to the Home screen
Snap window
App screen will appear in the pop-up view
Pop-up view
Moving pop-up windows
Here for pop-up view
Viewing notifications via the pop-up window
Samsung Pay
Registering cards
Setting up Samsung Pay
Making payments
Open the Samsung folder and launch the Samsung Gear app
Cancelling payments
Changing the Samsung Pay settings
Samsung Gear
Samsung Members
Deleting notes
When you are finished composing the note, tap Save
Samsung Notes
Creating notes
Enter event details
Calendar
Creating events
Or double-tap a date
Syncing events and tasks with your accounts
Samsung Health
Creating tasks
Monitor your health and fitness
Using Samsung Health
Together
Goals
Steps
Measure and record your heart rate
Heart rate
Measuring your heart rate
Additional information
Tap to finish recording Enter a file name and tap Save
Voice Recorder
Making voice recordings
Playing selected voice recordings
Changing the recording mode
My Files
Setting alarms
Stopping alarms
Launch the Clock app and tap Alarm
Launch the Clock app and tap World Clock
Deleting alarms
Creating clocks
Deleting clocks
Game Launcher
Calculator
Removing a game from Game Launcher
Using Game Launcher
Changing the performance mode
You can change the game performance mode
Blocking notifications during games
Using Game Tools
SmartThings
Connecting to nearby devices
Adding devices and scenes by locations
Using home appliances, TVs, and IoT products
Connecting devices
Viewing and controlling connected devices
Devices →Add location
Adding automations
Adding locations
Adding scenes
Receiving notifications
Sharing content
Samsung DeX
Using additional features
All accessories, including the DeX Pad, are sold separately
DeX Pad device layout
Connecting devices
182
Controlling the screen
Controlling the Samsung DeX screen
Controlling via your smartphone
Orienting your smartphone’s screen
185
Controlling with an external keyboard and mouse
Using Samsung DeX
Answering calls
Using the screen keyboard
Changing screen mode
Enjoying games vividly on a large screen
Ending the connection
Charging the smartphone’s battery
Tap above Using Samsung DeX and tap Fast Charging
Connecting to an external display
Google apps
Duo
YouTube
Photos
Google
Options
Introduction
Connections
Mobile networks Configure your mobile network settings
Wi-Fi
Tap Wi-Fi Direct
Connecting to a Wi-Fi network
Wi-Fi Direct
Select a network from the Wi-Fi networks list
Ending the device connection
On the Settings screen, tap Connections →Wi-Fi
Sending and receiving data
Pairing with other Bluetooth devices
Bluetooth
Dual audio
Sending and receiving data
Tap Unpair
Unpairing Bluetooth devices
Data saver
Tap next to the device name to unpair
Reading information from NFC tags
NFC and payment
Sending data with the NFC feature
Making payments with the NFC feature
Mobile Hotspot and Tethering
SIM card manager dual SIM models
Using the mobile hotspot
Adding printer plug-ins
More connection settings
Customise settings to control other features
Printing
MirrorLink
Printing content
Connecting your device to a vehicle via MirrorLink
Unplug the USB cable from your device and the vehicle
This feature may not be supported by some devices
Download booster
Ending the MirrorLink connection
Sounds and vibration
Keyboard sound Set the device to sound when a key is touched
Dolby Atmos surround sound
Notifications
Display
Blue light filter
Optimising the full screen colour balance
Changing the screen mode
Screensaver
Screen resolution
Adjusting the screen tone by colour value
On the Settings screen, tap Display →Screen resolution
Wallpapers and themes
Advanced features
214
Dual Messenger
Uninstalling a second app
Device maintenance
Managing the battery
Using the quick optimisation feature
Battery
Power saving mode
Managing the memory
Performance mode
Storage
Memory
Device security
Apps
Lock screen and security
220
Intelligent Scan
Smart Lock
Phone may not recognise your irises or face when
Precautions for using Intelligent Scan
For better face and iris recognition
Registering irises and face
You can delete face and iris data that you have registered
Unlocking the screen using Intelligent Scan
Unlock the screen using the preset screen lock method
Deleting registered face and iris data
Registering your face
Precautions for using face recognition
Face recognition
For better face recognition
Tap Remove face data
Deleting the registered face data
Unlocking the screen with your face
You can delete face data that you have registered
Iris recognition
Phone may not recognise your eyes when
Precautions for using iris recognition
For better iris recognition
Registering irises
You can delete iris data that you have registered
Using Samsung Pass
Using irises with Samsung Pay
Deleting registered iris data
Unlocking the screen with your irises
Fingerprint recognition
Registering fingerprints
For better fingerprint recognition
You can delete registered fingerprints
Deleting registered fingerprints
Unlocking the screen with your fingerprints
Using fingerprints with Samsung Pay
Samsung Pass
Registering Samsung Pass
Verifying the Samsung account password
Managing sign-in information
Using Samsung Pass to sign in to websites
Using Samsung Pass to sign in to apps
Deleting your Samsung Pass data
Using Samsung Pass with websites and apps
Tap →Settings →Delete data
Folder
Setting up Secure Folder
Secure Folder
Launch the Secure Folder app
Moving content to Secure Folder
Setting auto lock for Secure Folder
Removing apps from Secure Folder
Moving content from Secure Folder
Adding apps
Adding accounts
Restoring data
Hiding Secure Folder
Backing up and restoring Secure Folder
Backing up data
Cloud and accounts
Uninstalling Secure Folder
Backing up data
Samsung Cloud
Checking data
Tap →Settings →Sync settings
Restoring data
Syncing data
Transfer data between mobile devices via Smart Switch
Smart Switch
Transferring data using a USB connector USB Type-C
Place the devices near each other
Transferring data wirelessly via Wi-Fi Direct
Transferring backup data from a computer
Transferring data using external storage
Viewing imported data
On the computer, launch Smart Switch
Google
General management
Accessibility
→ Add language
Software update
Adding device languages
You can add languages to use on your device
About phone
Security updates information
Activating or deactivating Voice Assistant
About Accessibility
Voice Assistant Voice feedback
Tapping twice Start, pause, or resume the current action
Controlling the screen with finger gestures
One finger gestures
Two finger gestures
Four finger gestures
Using the contextual menu
Three finger gestures
Adding and managing image labels
Configuring settings for Voice Assistant
Configure settings for Voice Assistant for your convenience
Speech volume Select the volume level for voice feedback
Using the device with the screen turned off
Entering additional characters
Entering text using the keyboard
Changing the screen zoom and font
Using the high contrast font
Vision
Adding voice recordings to voice labels
Magnifying the screen
Using the high contrast keyboard
Using a magnifier
Displaying button shapes
Colour lens
Colour adjustment
Enlarging mouse or touchpad pointers
Reversing the display colours
Baby crying detector
Setting light notification
Hearing
Sound detectors
Turning off all sounds
Caption settings
Adjusting the sound balance
Launch the Settings app and tap Accessibility →Hearing
Assistant menu
Universal switch
Accessing assistive menus
Dexterity and interaction
Easy screen turn on
Touch and hold delay
Using the cursor
Using enhanced assistive menus
Interaction control
Click after pointer stops
Create a directional combination to unlock the screen
Setting text-to-speech features
Direction lock
Set to start a shortcut service quickly
Direct access
Accessibility shortcut
Change the method for answering or ending calls
Using single tap mode
Notification reminder
Answering or ending calls
Sharing accessibility settings files
Managing accessibility settings
Saving accessibility settings in a file
Importing an accessibility settings file
Your device displays network or service error messages
Troubleshooting
Forcing restart
Resetting the device
Calls are not connected
Your battery is low. Charge the battery
Charge the battery
Battery depletes faster than when first purchased
Error messages appear when opening multimedia files
Your device cannot find your current location
Ensure that you are connected to a network properly
Home button does not appear
Removing the battery
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