English /2018. Rev.1.1
Table of Contents
Settings
Accessibility Troubleshooting Removing the battery
Basics
Read me first
Maintaining water and dust resistance
Do not expose the device to water moving with force
Device overheating situations and solutions
When the device heats up while charging the battery
Do the following when the device heats up
Instructional icons
When the device heats up during use
Device limitations when the device overheats
Keep the device updated with the latest software
Precautions for operating environment
Package contents
Device layout and functions
Device layout
Galaxy S9 models
Rear camera MST antenna Microphone GPS antenna
Galaxy S9+ models
MST antenna Microphone GPS antenna
Key Function Power
Volume
Hard keys
Soft buttons
Battery
Charging the battery
Charging other devices
Battery charging tips and precautions
Reducing the battery consumption
Fast charging
Increasing the charging speed
Fast wireless charging
Wireless charging
Charging the battery
Precautions for wireless charging
Installing the SIM or Usim card
SIM or Usim card nano-SIM card
Single SIM models
Dual SIM models
Gently press the SIM or Usim card into the tray to secure it
Correct card installation
Use only a nano-SIM card
Using dual SIM or Usim cards dual SIM models
Setting preferred SIM or Usim cards
Removing the SIM or Usim card
Activating SIM or Usim cards
Installing a memory card
Memory card microSD card
Disabled
Be damaged
Removing the memory card
→ SD card →UNMOUNT
Formatting the memory card
→ SD card →Format
Turning the device on and off
Restarting the device
Initial setup
Emergency mode
Activating emergency mode
Deactivating emergency mode
Select your preferred device language and select
Basics
Samsung account
Introduction
Registering your Samsung account
Registering a new Samsung account
Enter your Samsung account ID and password and tap Sign
Tap Samsung account → →Remove account
Transferring data from your previous device
Restoring data from your previous device Smart Switch
Device →NEXT
Restoring data from Samsung Cloud
Understanding the screen
Controlling the touchscreen
Tapping
Tapping and holding
Dragging
Double-tapping
Swiping
Spreading and pinching
Navigation bar soft buttons
Displaying or hiding the navigation bar
Turning on the screen using the Home button
Setting the navigation bar
Home screen and Apps screen
Switching between Home and Apps screens
Display the screen in landscape mode
Moving items
Creating folders
Adding more apps
Moving apps from a folder
Deleting a folder
Editing the Home screen
Displaying all apps on the Home screen
Indicator icons
Icon Meaning
Lock screen
Changing the screen lock method
Screen capture
Capturing a screenshot
Draw Write or draw on the screenshot
Share Share the screenshot with others
Access the notification settings Launch Settings
Notification panel
Using quick setting buttons
Keyboard layout
Entering text
Changing the input language
Changing the keyboard
Additional keyboard functions
Dictionary
Copying and pasting
Tap and hold over a word that you want to look up
Installing or uninstalling apps
Installing apps
Galaxy Apps
Play Store
Uninstalling or disabling apps
Setting app permissions
Managing apps
Enabling apps
Bixby
Upcoming
Starting Bixby
Check the Bixby intro page and tap Next
If you are already signed in, this step will not appear
Read and agree to the terms and conditions and tap Next
Swipe upwards or downwards to view recommended content
Bixby Home
Opening Bixby Home
Bixby Home screen will appear
Using recommended content on Bixby Home
Editing Bixby cards list
Selecting apps to show as Bixby cards
→Unpin
Launching Bixby Voice
Bixby Voice
Launching Bixby Voice with the Bixby key
Launching Bixby Voice using your voice
Using Bixby Voice
To stop using Bixby Voice, tap the Back button
Status icons
Getting follow-up questions
Closing Bixby Voice
Viewing supported apps and commands
Deactivating Bixby Voice
Bixby Voice usages
Using quick commands
Adding your own quick commands
On the Bixby Home screen, tap →My Bixby →Quick commands
Tap ADD →Add quick command
Adding recommended quick commands
Launching commands using quick commands
Making custom responses
Adding custom responses
Using dictation mode
Additional Bixby Voice functions
Checking supported languages
Sending feedback to Bixby Voice
Waking up Bixby Voice while using the speaker
Setting a voice password
Unlocking the screen with your voice password
Unlocking the screen by voice
Using earphones or a Bluetooth headset
Bixby Vision
Launching Bixby Vision
Translating or extracting text
Searching for similar images
Searching for nearby places
Searching for wine information
Reading QR codes
Reminder
Starting Reminder
Tap GET Started on the Upcoming Reminders card
Reminder intro page will appear
Creating reminders
Viewing the reminders list
Checking reminder notifications
Creating reminders with Bixby Voice
Setting reminder details
Completing reminders
Restoring reminders
Edit
Customising Bixby settings
Deleting reminders
General
About Bixby View the Bixby version and legal information
Making calls
Phone
Make or answer voice and video calls
Using speed dial
Making calls from call logs or contacts list
Making calls from the locked screen
Making an international call
Receiving calls
Blocking phone numbers
Answering a call
Rejecting a call
During a voice call
Options during calls
During a video call
Adding a phone number to Contact
Adding a tag to a phone number
Adding a phone number to Contacts from the keypad
Adding a phone number to Contacts from the calls list
Contacts
Adding contacts
Creating a new contact
Create new contacts or manage contacts on the device
Importing contacts
Searching for contacts
Syncing contacts with your web accounts
Sharing contacts
Saving and sharing profile
Creating groups
Merging duplicate contacts
Deleting contacts
Sending a group message
Messages
Sending messages
Send and view messages by conversation
Tap
Viewing messages
Sending My Emoji stickers
Setting the message notification
Setting a message reminder
Blocking unwanted messages
Block numbers
Internet
Browsing webpages
Using secret mode
Activating secret mode
Changing security settings
Deactivating secret mode
Setting up email accounts
Sending emails
Reading emails
Tap Send to send the mail
Launching Camera
Camera
Camera etiquette
Basic shooting
Taking photos or recording videos
Adding another camera button
Setting the camera button action
Zooming in and out
Locking the focus AF and exposure AE
Using the focus and exposure features
Separating the focus area and the exposure area
Use this feature in a place that has sufficient light
When the device shakes
Recording in multi-take
Recording in single-take
Recording in manual mode
Changing the motion detection area
Playing super slow motion videos
Editing super slow motion videos
Sharing your video as an animated GIF
Change the background music
Taking portraits that stand out using the Live focus feature
Live Focus Galaxy S9+ models only
Tap To take a photo
Editing the background of the Live Focus photos
113
Taking the hidden background with the Dual capture feature
My Emoji
Creating My Emoji
On the shooting modes list, tap AR Emoji
Tap Create My Emoji
Using My Emoji stickers
Capturing photos and videos with My Emoji
Deleting My Emoji
Tap and hold the My Emoji that you want to delete and tap
Deleting My Emoji stickers
Live stickers
Applying stickers randomly
Using shooting modes
Auto mode
Pro mode
Available options
Panorama mode
Hyperlapse mode
Taking a motion panorama
Tap View AS Motion Panorama
Captured motion panorama will be played
Food mode
Sports mode
Slow motion mode
To edit the slow motion section, drag to the left or right
Selective focus mode Galaxy S9 models only
Selfie mode
Applying beauty effects
Selfie focus mode
Wide selfie mode
Tap Motion WIDE-ANGLE Selfie
Taking a wide self-portrait with motion
Captured wide self-portrait will be played
Customising camera settings
Options for current shooting mode
Camera settings
Rear Camera
Front Camera
Common
Gallery
Searching for images
Viewing images
Launch the Gallery app and tap Pictures Select an image
Switch to the pop-up video player
Viewing videos
Using the Video enhancer feature
Viewing the details of images and videos
Viewing albums
Viewing stories
Hiding albums
Creating stories
Syncing images and videos with Samsung Cloud
Deleting images or videos
Deleting stories
Deleting an image or a video
Always On Display
Opening notifications on the Always On Display
Changing the schedule for the Always On Display feature
Deactivating the Always On Display feature
Controlling music playback on the Always On Display
Displaying an image to the Always On Display
Using the Edge panels
Edge screen
Setting the Edge panel handle
Apps edge
Editing the Edge panels
Edge
Editing the Apps edge panel
People edge
Adding contacts to the People edge panel
Editing the People edge panel
Contacting people from the People edge panel
Capturing an image
Smart select
Select
Capturing an area from a video
Managing notifications to display as the edge lighting
Edge lighting
Quick reply
Multi window
Split screen view
Using additional options
Adjusting the window size
Minimising the split screen view
To close the minimised split screen view, tap
Snap window
Adding app pairs to the Home screen
Pop-up view
Moving pop-up windows
Here for pop-up view
App screen will appear in the pop-up view
Viewing notifications via the pop-up window
Samsung Pay
Setting up Samsung Pay
Registering cards
Making payments
Cancelling payments
Changing the Samsung Pay settings
Samsung Gear
Open the Samsung folder and launch the Samsung Gear app
Samsung Members
When you are finished composing the note, tap Save
Samsung Notes
Creating notes
Deleting notes
Calendar
Creating events
Or double-tap a date
Enter event details
Creating tasks
Samsung Health
Syncing events and tasks with your accounts
Using Samsung Health
Monitor your health and fitness
Goals
Together
Steps
Heart rate
Measure and record your heart rate
Measuring your heart rate
Additional information
Making voice recordings
Voice Recorder
Tap to finish recording Enter a file name and tap Save
Changing the recording mode
Playing selected voice recordings
Setting alarms
Stopping alarms
Launch the Clock app and tap Alarm
My Files
Deleting alarms
Creating clocks
Deleting clocks
Launch the Clock app and tap World Clock
Calculator
Game Launcher
Using Game Launcher
Changing the performance mode
You can change the game performance mode
Removing a game from Game Launcher
Using Game Tools
Blocking notifications during games
SmartThings
Connecting to nearby devices
Using home appliances, TVs, and IoT products
Connecting devices
Viewing and controlling connected devices
Adding devices and scenes by locations
Adding automations
Adding locations
Adding scenes
Devices →Add location
Sharing content
Receiving notifications
All accessories, including the DeX Pad, are sold separately
Using additional features
Samsung DeX
DeX Pad device layout
Connecting devices
182
Controlling via your smartphone
Controlling the Samsung DeX screen
Controlling the screen
Orienting your smartphone’s screen
185
Controlling with an external keyboard and mouse
Using Samsung DeX
Using the screen keyboard
Changing screen mode
Enjoying games vividly on a large screen
Answering calls
Tap above Using Samsung DeX and tap Fast Charging
Charging the smartphone’s battery
Ending the connection
Connecting to an external display
Google apps
YouTube
Photos
Google
Duo
Connections
Introduction
Options
Wi-Fi
Mobile networks Configure your mobile network settings
Connecting to a Wi-Fi network
Wi-Fi Direct
Select a network from the Wi-Fi networks list
Tap Wi-Fi Direct
Sending and receiving data
On the Settings screen, tap Connections →Wi-Fi
Ending the device connection
Bluetooth
Pairing with other Bluetooth devices
Sending and receiving data
Dual audio
Unpairing Bluetooth devices
Data saver
Tap next to the device name to unpair
Tap Unpair
NFC and payment
Reading information from NFC tags
Making payments with the NFC feature
Sending data with the NFC feature
Mobile Hotspot and Tethering
Using the mobile hotspot
SIM card manager dual SIM models
More connection settings
Customise settings to control other features
Printing
Adding printer plug-ins
Connecting your device to a vehicle via MirrorLink
Printing content
MirrorLink
This feature may not be supported by some devices
Download booster
Ending the MirrorLink connection
Unplug the USB cable from your device and the vehicle
Keyboard sound Set the device to sound when a key is touched
Sounds and vibration
Notifications
Dolby Atmos surround sound
Display
Blue light filter
Changing the screen mode
Optimising the full screen colour balance
Screen resolution
Adjusting the screen tone by colour value
On the Settings screen, tap Display →Screen resolution
Screensaver
Advanced features
Wallpapers and themes
214
Dual Messenger
Device maintenance
Uninstalling a second app
Using the quick optimisation feature
Battery
Power saving mode
Managing the battery
Performance mode
Storage
Memory
Managing the memory
Lock screen and security
Apps
Device security
220
Smart Lock
Intelligent Scan
Precautions for using Intelligent Scan
For better face and iris recognition
Registering irises and face
Phone may not recognise your irises or face when
Unlocking the screen using Intelligent Scan
Unlock the screen using the preset screen lock method
Deleting registered face and iris data
You can delete face and iris data that you have registered
Precautions for using face recognition
Face recognition
For better face recognition
Registering your face
Deleting the registered face data
Unlocking the screen with your face
You can delete face data that you have registered
Tap Remove face data
Iris recognition
For better iris recognition
Precautions for using iris recognition
Phone may not recognise your eyes when
Registering irises
Using Samsung Pass
Using irises with Samsung Pay
Deleting registered iris data
You can delete iris data that you have registered
Unlocking the screen with your irises
Fingerprint recognition
For better fingerprint recognition
Registering fingerprints
Deleting registered fingerprints
You can delete registered fingerprints
Samsung Pass
Using fingerprints with Samsung Pay
Unlocking the screen with your fingerprints
Verifying the Samsung account password
Registering Samsung Pass
Using Samsung Pass to sign in to apps
Using Samsung Pass to sign in to websites
Managing sign-in information
Tap →Settings →Delete data
Using Samsung Pass with websites and apps
Deleting your Samsung Pass data
Setting up Secure Folder
Secure Folder
Launch the Secure Folder app
Folder
Setting auto lock for Secure Folder
Moving content to Secure Folder
Moving content from Secure Folder
Adding apps
Adding accounts
Removing apps from Secure Folder
Hiding Secure Folder
Backing up and restoring Secure Folder
Backing up data
Restoring data
Uninstalling Secure Folder
Cloud and accounts
Samsung Cloud
Backing up data
Tap →Settings →Sync settings
Restoring data
Syncing data
Checking data
Transferring data using a USB connector USB Type-C
Smart Switch
Transfer data between mobile devices via Smart Switch
Transferring data wirelessly via Wi-Fi Direct
Place the devices near each other
Transferring data using external storage
Transferring backup data from a computer
Google
On the computer, launch Smart Switch
Viewing imported data
Accessibility
General management
Software update
Adding device languages
You can add languages to use on your device
→ Add language
Security updates information
About phone
Voice Assistant Voice feedback
About Accessibility
Activating or deactivating Voice Assistant
Controlling the screen with finger gestures
One finger gestures
Two finger gestures
Tapping twice Start, pause, or resume the current action
Three finger gestures
Using the contextual menu
Four finger gestures
Configuring settings for Voice Assistant
Configure settings for Voice Assistant for your convenience
Speech volume Select the volume level for voice feedback
Adding and managing image labels
Using the device with the screen turned off
Entering text using the keyboard
Entering additional characters
Using the high contrast font
Vision
Adding voice recordings to voice labels
Changing the screen zoom and font
Using the high contrast keyboard
Using a magnifier
Displaying button shapes
Magnifying the screen
Colour adjustment
Enlarging mouse or touchpad pointers
Reversing the display colours
Colour lens
Setting light notification
Hearing
Sound detectors
Baby crying detector
Caption settings
Adjusting the sound balance
Launch the Settings app and tap Accessibility →Hearing
Turning off all sounds
Universal switch
Accessing assistive menus
Dexterity and interaction
Assistant menu
Touch and hold delay
Using the cursor
Using enhanced assistive menus
Easy screen turn on
Click after pointer stops
Interaction control
Direction lock
Setting text-to-speech features
Create a directional combination to unlock the screen
Accessibility shortcut
Direct access
Set to start a shortcut service quickly
Using single tap mode
Notification reminder
Answering or ending calls
Change the method for answering or ending calls
Managing accessibility settings
Saving accessibility settings in a file
Importing an accessibility settings file
Sharing accessibility settings files
Troubleshooting
Your device displays network or service error messages
Resetting the device
Forcing restart
Your battery is low. Charge the battery
Calls are not connected
Battery depletes faster than when first purchased
Charge the battery
Error messages appear when opening multimedia files
Your device cannot find your current location
Home button does not appear
Ensure that you are connected to a network properly
Removing the battery
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