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Samsung SP50L6HD, SP67L6HD Troubleshooting: Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the

television and contact your local dealer.

No sound or picture

Normal picture but no sound

No picture or black and white picture

Sound and picture interference

Blurred or snowy picture,

distorted sound

Remote control malfunctions

Screen is black and power indicator

light blinks steadily

◆Check that the mains lead has been connected to a wall socket.

◆Check that you have pressed the power button (On/Off) and the

POWER () button.

◆Check the picture contrast and brightness settings.

◆Check the volume.

◆Check if Internal Mute is set to ON.

◆Check the volume.

◆Check whether the volume MUTE () button on the remote control

has been pressed.

◆Adjust the colour settings.

◆Check that the broadcast system selected is correct.

◆Try to identify the electrical appliance that is affecting the television,

then move it further away.

◆Plug your television into a different mains socket.

◆Check the direction, location and connections of your aerial.

This interference often occurs due to the use of an indoor aerial.

◆Replace the remote control batteries.

◆Clean the upper edge of the remote control (transmission window).

◆Check the battery terminals.

◆On your computer check; Power, Signal Cable.

◆The TV is using its power management system.

◆Move the computer’s mouse or press any key on the keyboard.

◆On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

◆The TV is using its power management system.

◆Press the SOURCE () button on the panel or remote control.

◆Turn the TV off and on.

BP68-00583A-00Eng_68-84 2/9/06 7:03 PM Page 80

Contents

Main DLP TV Owners Instructions Page Contents CONNECTING AND PREPARING YOUR TELEVISION SETTING THE CHANNELS (ANALOG TV) USING YOUR DISPLAY USING THE DTV FEATURE Control Panel The actual configuration on your TV may be different, depending on your model. SP56K3HD continued... LED Indicators Connection Panel Side of the TV Rear of the TV a) EXT 1(RGB), 2(Y/C) b) COMPONENT IN c) PC IN (PC / AUDIO) d) HDMI/DVI IN Infrared Remote Control 66) ble CI ed ce g der. ds to ed Inserting the Batteries in the Remote Control 1 2 3 Connecting to an Aerial or Cable Television Network Connecting a Satellite Receiver or Decoder Placing Your Television in Standby Mode Switching Your Television On and Off 1 Becoming Familiar with the Remote Control -- PRE-CH / - Plug & Play Feature 1 2 3 4 Choosing Your Language Storing Channels Automatically 5 6 7 8 9 Sorting the Stored Channels 4 5 6 7 Assigning Names to Channels 4 Using the LNA (Low Noise Amplifier) Feature 4 5 6 7 Fine Tuning Channel Reception Displaying Information 1 6 Changing the Picture Standard Customizing the Picture Settings 1 14 6 8 Setting the Picture (PC Mode) 12 13 14 Selecting the Picture Size 1 4 5 Viewing the DNIe Demonstration Freezing the Current Picture 4 Setting the My Colour Control (Easy Control) 4 6 7 Setting the My Colour Control (Detail Control) 4 5 6 7 Setting the Blue Screen Activating Panel Button Lock Setting the Film Mode Using Game Mode 2 4 5 Using the Digital NR (Noise Reduction) Feature 4 2 5 Changing the Sound Standard Customizing the Sound Settings 4 6 5 Setting the TruSurround XT 4 Adjusting the Volume Automatically 5 4 Selecting the Internal Mute Setting the Melody Sound 4 Selecting the Sound Mode (depending on the model) Setting and Displaying the Current Time 6 7 Setting the Sleep Timer 4 5 6 Switching the Television On and Off Automatically 4 5 6 7 8 Viewing an External Signal Source Previewing the DTV Menu System Updating the Channel List Automatically 4 5 Updating the Channel List Manually 4 5 6 7 Page Viewing Channel Managers Displaying Programme Information 2 4 5 Viewing the EPG (Electronic Programme Guide) Information 3 4 Using the Scheduled List 3 4 5 6 Adjusting the Translucency Level Choosing Your Language 3 4 5 3 4 Checking the Product Information Checking the Signal Information 4 Upgrading the S of tw are 4 5 6 7 Viewing Common Interface 4 5 Selecting the CI (Common Interface) Menu 4 5 6 Resetting 4 5 Freezing the Current Picture Teletext Feature 1 5 2 3 Selecting Display Options Selecting a Teletext Page 1 2 3 4 Connecting to the Component Input Connecting to the PC Input Connecting to the HDMI (High Definition Multimedia Interface) Input Connecting to the HDMI/DVI Compatible Connecting a Digital Audio System 1 2 3 4 5 6 Setting up Your PC Software (Windows only) PC Input Mode Notes Replacing the Lamp 1 2 3 4 5 Troubleshooting: Before Contacting Service Personnel Technical Specifications Page Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Samsung Eco-mark BP68-00583A-00