I am having trouble launching/using apps.
The Problem Try this!
I launched an app, but
it's in English. How can I
change the language?
Languages supported by the app may be different from the user interface language. The ability to
change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the help section on the application service provider's website.
My file won't play.
The Problem Try this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but you might
experience problems with high-bitrate files.
I want to reset the TV.
Reset Path Description
Reset Settings Support → Self Diagnosis
→ Reset
Reset Picture, Sound, Channel, Smart Hub, and all other settings
except for the network settings to their factory default settings.
Resetting Smart
Hub
Smart Hub → Reset Smart
Hub
Reset all saved information relating to Samsung accounts and linked
service accounts, as well as Smart Hub service agreements and
applications.

English - 130 English - 131

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