Samsung T27D390SW, T24D390SW, TD390S Troubleshooting Wireless Internet Connectivity Issues

Basic Features

Troubleshooting Wireless Internet Connectivity Issues

Wireless network connection failed

Selected wireless router not found. Go to Network Settings and select the correct router.

Unable to connect to a wireless router

Check the following:

1.Check if the router is turned on. If it is, turn it off and on again.

2.Enter the correct security key if required.

IP auto setting failed

Do the following or configure the IP Settings manually.

1.Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

2.Enter the correct security key if required.

3.If this does not work, contact your Internet Service Provider for more information.

Unable to connect to the network

Do the following:

1.Check all IP Settings.

2.Enter the correct security key if required.

3.If this does not work, contact your Internet Service Provider for more information.

Connected to a local network, but not to the Internet

1.Make sure that the Internet LAN cable is connected to the router's external LAN port.

2.Check the DNS values in the IP Settings.

3.If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

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