Samsung T24D390SW, TD390S, T27D390SW user manual Tuning Broadcasting → Auto Tuning

Other Information

The Problem		Try this!
	If your Samsung Television is flickering or dimming sporadically, you		may need to disable some of
Flickering and Dimming
	the energy efficiency features. Disable Energy Saving (System → Eco Solution → Energy Saving).
	If the colour on your Samsung television screen is not correct or the black and white colours are
	off, run Picture Test (Support → Self Diagnosis → Picture Test).
	If the test results indicate that the problem is not caused by the TV, do the following:
Component Connections/	••	Confirm that the TV's video input connectors are connected to the correct external device
Screen Colour		video output connectors.
	••	Check the other connections as well. If the TV is connected to an external device via
		a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
		connectors.
	If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the
Screen Brightness	following settings first.
	••	Go to the Picture menu and adjust the Contrast, Brightness, Sharpness, Colour, and Tint
		(G/R) settings.
Motion Plus/Blur	If you notice ghosting or blurring on the screen, use the Motion Plus option (Picture → Picture
	Options → Motion Plus) to resolve the issue.
	If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency
	features. See if Sleep Timer (System → Time → Sleep Timer) has been enabled. The Sleep Timer
Unwanted Powering Off	automatically turns the TV off after a specified period of time. If the Sleep Timer has not been
	enabled, see if No Signal Power Off (System → Eco Solution → No Signal Power Off) or Auto
	Power Off (System → Eco Solution → Auto Power Off) has been enabled and disable them.
	When the TV is turned on, the remote control receiver flashes 5 times		before the screen turns on.
	If you are having problems powering on your Samsung television, there are a number of things
Problems Powering On	to check before calling the service department. Confirm that the TV's		power cord is connected
	correctly at both ends and that the remote control is operating normally. Make sure that the
	antenna cable or cable TV cable is firmly connected. If you have a cable/satellite box confirm that
	it is plugged in and turned on.
	Launch Setup (System → Setup) or Auto Tuning (Broadcasting → Auto Tuning).
Unable to find a Channel	If your TV is not connected to a cable box or satellite box, run Setup (System → Setup) or Auto
	Tuning (Broadcasting → Auto Tuning).
	Store displays are all tuned to digital, HD (high definition) channels.
	If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or
The TV image does not	Component cables to deliver HD (high definition) picture quality.
	Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that is
look as good as it did in
	broadcasting true HD content.
the store.
	•• Terrestrial/Cable Aerial Connection: Try HD channels after running the Auto Tuning function.

Adjust the cable/satellite box's video output resolution to 1080i or 720p.

	The compression of video content may cause picture distortions, especially in fast moving
	pictures from sports programmes and action movies.
The picture is distorted.	A weak or bad quality signal can cause picture distortions. This is not an issue with the TV.
	Mobile phones used close to the TV (within 1 m) may cause noise in analogue and digital
	channels.
The colour is wrong or	If you’re using a Component connection, make sure that the Component cables are connected to
missing.	the correct jacks. Incorrect or loose connections may cause colour problems or a blank screen.

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