Other Information

The Problem

Try this!

 

Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and Colour

The colour is poor or the

settings.

picture is not bright enough.

Try resetting the picture. (Picture Reset Picture)

 

 

 

There is a dotted line on the

If the Picture Size has been set to Screen Fit, change the setting to 16:9.

edge of the screen.

Change the cable/satellite box resolution.

 

 

The picture is black and

If you are using AV composite input, connect the video cable (yellow) to the TV's green

white.

component jack.

 

 

The colour is wrong or

If you are using a Component connection, make sure that the Component cables are connected

missing.

to the correct jacks. Incorrect or loose connections may cause colour problems or a blank screen.

 

 

When changing channels,

If the TV is connected to a cable box, try to reset the box. (Disconnect and then reconnect the AC

the picture freezes or is

cord and wait until the cable box reboots. It may take up to 20 minutes.)

distorted or delayed.

Set the output resolution of the cable box to 1080i or 720p.

 

 

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Samsung TD390S, T24D390SW, T27D390SW user manual When changing channels