Samsung T27D390SW, T24D390SW, TD390S user manual Other Issues, Option under Self Diagnosis

Other Information

	Other Issues
The Problem	Try this!
	Watching TV for an extended period of time causes the panel to generate heat. The heat from
	the panel is dissipated through internal vents running along the top of the TV. The bottom,
The TV is hot.	however, may feel hot to the touch after extended use. Children watching TV need constant
	adult supervision to prevent them from touching the TV. This heat, however, is not a defect and
	does not affect the TV's functionality.
	HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3)
The picture won’t display in	content.
	Black bars will appear at the top and bottom of the screen when you watch movies that have
full screen.
	aspect ratios different from your TV.
	Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not Supported"	The output resolution of the attached device is not supported by the TV. Check the supported
message appears.	resolutions of the TV and adjust the external device’s output resolution accordingly.
The Subtitle item in the TV	You cannot select the Subtitle menu if you have selected a source connected to the TV via HDMI
menu is grayed out.	or Component connections. To view subtitle, turn on the external device's subtitle function.
The TV smells of plastic.	This smell is normal and will dissipate over time.
The Signal Information	Verify that the current channel is a digital channel.
option under Self Diagnosis
	The Signal Information is only available for digital channels.
isn't activated.
The TV is tilted to the side.	Remove the base stand from the TV and reassemble it.
The Broadcasting option has	Broadcasting is only available when the Source is set to TV.
	The Broadcasting menu cannot be accessed while watching TV using a cable box or satellite
been deactivated.
	receiver.
The settings are lost after 5	If the Use Mode is set to Store Demo, the TV's audio and video settings are automatically reset
minutes or every time the TV	every 5 minutes.
is turned off.	Change the Use Mode (Support → Use Mode) to Home Use.
	Check the cable connections and reconnect them.
There is an intermittent loss	Loss of audio or video can be caused by using overly rigid or thick cables.
of audio or video.	Make sure the cables are flexible enough for long term use. If you are mounting the TV to a wall,
	we recommend using cables with 90-degree connectors.
There are small particles on	This is part of the product’s design and is not a defect.
the TV's bezel.
The PIP menu is not	PIP functionality is only available when you are using an HDMI or Component source.
available.

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