Other Information

There is a problem with the broadcast.

The Problem

Try this!

 

If your TV is not connected to a cable box or satellite box:

 

The TV is not receiving all

•• Confirm that the coaxial cable is securely connected to the TV.

•• If you are using an antenna, verify it is positioned correctly and the all the connections are

channels.

 

secure.

 

•• Run Setup (System Setup) or Auto Tuning (Broadcasting Auto Tuning).

 

 

There are no captions with

Go to Subtitle (System Accessibility Subtitle) and change the Subtitle Mode.

digital channels.

Some channels may not have caption data.

 

 

 

The compression of the video content may cause picture distortions. This is especially true with

The picture is distorted.

fast moving pictures from sports programmes and action movies.

 

A weak signal can cause picture distortions. This is not a problem with the TV.

 

 

The computer won't connect.

The Problem

Try this!

The "Mode Not Supported"

Set your PC’s output resolution so it matches a resolution supported by the TV.

message appears.

 

 

 

The video is OK but there is

If you are using an HDMI connection, check the audio output setting on your PC.

no audio.

If you are using a DVI to HDMI cable, a separate audio cable is required.

 

 

 

 

I can't connect to the Internet.

The Problem

 

Try this!

 

The wireless network

 

Make sure the TV is connected to a wireless IP router.

 

connection failed.

 

 

 

 

 

 

The software update over

 

Check the network connection status.

 

If the TV is not connected to a network, connect to a network.

the Internet has failed.

 

 

The upgrade stops if you already have the latest software version.

 

 

 

 

 

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Samsung T24D390SW, TD390S There is a problem with the broadcast, Computer wont connect, Cant connect to the Internet