Auto update

Screen Menu > Support > Software Update > Auto update Try Now

This option upgrades the TV while it is in Standby Mode. In Standby Mode, the TV appears to be turned off but still has access to the Internet. This allows the TV to upgrade itself automatically while it is not in use. Because the TV’s internal processes are operating, the screen may emit a faint glow, and this may continue for more than 1 hour until the software download is complete. Check the network configuration and internet connectivity and then enable this option.

Usage Mode

Screen Menu > Support > Use Mode Try Now

Select the TV's usage mode. If your TV has been unintentionally set to Store Demo, you can change the mode with this option. Store Demo should be used in retail environments only. With Store Demo,

certain functions are disabled and the TV automatically resets itself after a certain amount of time.

Support Info

Screen Menu > Support > Contact Samsung Try Now

Check the information below if your TV is not working properly or you need information on upgrading the software. The section below contains useful information about the product and instruction on obtaining the latest software.