Sound

If you find that there is a problem with the TV's speakers, run Sound Test(Support > Self Diagnosis > Sound Test) to diagnose the issue. If the audio is OK, the sound problem may be caused by the source

or signal.

There is something wrong

Try this!

with the TV.

 

 

 

There is no sound or

Please check the volume of the device (cable/Set-top box, DVD, Blu-ray, etc.)

the sound is too low at

connected to your TV.

maximum volume.

 

 

 

 

Navigate to Sound and set Speaker Select to TV Speaker.

 

If you are using an external device, check the device’s audio output option. (For

 

example, you may need to change your cable box’s audio option to HDMI if the

The picture is good but

box connected to your TV is using an HDMI cable.)

there is no sound.

If you are using a DVI to HDMI cable, a separate audio cable is required.

 

If your TV has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting and then reconnecting the device’

 

s power cable.

 

 

 

Make sure that the audio cable is connected to the correct audio output

The speakers are making

connector on the external device.

For aerial or cable connections, check the signal information. A low signal level

an odd sound.

may cause sound distortions.

 

 

Run Self Diagnosis (Support > Self Diagnosis > Sound Test).