e-Manual

Screen Menu > Support > e-Manual

This TV features a built-in electronic user manual. It is a comprehensive guide for using your Samsung SMART TV. Refer to the "Viewing the e-Manual" for more information.

Self Diagnosis

Screen Menu > Support > Self Diagnosis Try Now

Your TV is capable of diagnosing itself for picture-, sound-, and signal-related issues. The self- diagnosis function consists of the following options:

●● Picture Test

●● Sound Test

●● Voice & Motion Control Environment Check

●● Reset

Picture Test

Screen Menu > Support > Self Diagnosis > Picture Test Try Now

The Picture Test displays HD pictures to examine it for flaws or faults throughout three attempts.

If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. If the test picture is displayed properly, there may be a problem with the external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.