There is something

Try this!

wrong with the TV.

 

 

 

 

Store displays are all tuned to digital, HD (high definition) channels.

 

If you have an analogue cable/set top box, upgrade to a digital set top box. Use

 

HDMI or Component cables to deliver HD (high definition) picture quality.

The TV image does not

Many HD channels are upscaled from SD (Standard Definition) content. Look for a

channel that is broadcasting true HD content.

look as good as it did

Cable/Satellite Subscribers: Try HD stations from the channel lineup.

in the store.

Aerial connection: Try HD stations after performing Auto Tuning.

 

 

Adjust the cable/satellite box's video output resolution to 1080i or 720p.

 

Make sure you are watching the TV at the minimum recommended distance based

 

on the size and definition of the signal.

 

 

 

The compression of video content may cause picture distortions, especially in fast

 

moving pictures such as sports and action movies.

The picture is distorted.

A weak or bad quality signal can cause picture distortions. This is not an issue

 

with the TV.

 

Mobile phones used close to the TV (within 1m) may cause noise in analogue.

 

 

The colour is wrong or

If you’re using a Component connection, make sure that the component cables are

connected to the correct jacks. Incorrect or loose connections may cause colour

missing.

problems or a blank screen.

 

 

 

The colour is poor or

Navigate to Picture and adjust Picture Mode, Brightness, Sharpness, Colour, and

other picture adjustment settings.

the picture is not bright

See if Energy Saving(System > Eco Solution > Energy Saving) has been enabled.

enough.

Try resetting the picture. (Picture > Reset Picture)

 

 

 

There is a dotted line

If Picture Size is set to Screen Fit, change it to 16:9.

on the edge of the

Change the cable/satellite box resolution.

screen.

 

 

 

The picture is black

If you are using AV composite input, connect the video cable (yellow) to the TV's

and white.

green component jack.

 

 

The colour is wrong or

If you are using a Component connection, make sure that the component cables

are connected to the correct jacks. Incorrect or loose connections may cause

missing.

colour problems or a blank screen.

 

 

 

When changing

If the TV is connected to a cable box, try to reset the box. (Disconnect and then

channels, the picture

reconnect the AC cord and wait until the cable box reboots. It may take up to 20

freezes or is distorted

minutes.)

or delayed.

Set the output resolution of the cable box to 1080i or 720p.