Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save your time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Wired Remote Controller

The air conditioner does not operate with the remote controller

is displayed on the wired remote controller. In this case, turn the air conditioner off and contact your dealer.

Wired Remote Controller

When turning on/off the air conditioner, it is not turned on/off immediately.

In case of using the wired remote controller for a group, the air conditioners connected to the remote controller are turned on/off in order. Thus, it takes some time(up to 32 seconds).

Wireless Remote Controller

The air conditioner does not operate with the remote controller

Check that there are no obstacles between you and the remote control sensor.

Check the wireless remote controller batteries (Refer to page 11).

Check that you are close enough to the remote control sensor. (seven metres/yards/23ft or less).

Wireless Remote Controller

No beep is heard when you press (ON/OFF) on the remote controller

Check that you are pointing the remote controller at the remote control sensor of the receiver & display unit.

Replace the remote controller batteries if necessary.

If there is a strong light around the air conditioner, a three-wavelength light, a neon sign, etc., for example, the air conditioner may not be operated with a remote controller. If this happens, use the remote controller close by the remote control sensor.

The air conditioner does

Check that the correct operating mode has been selected.

not cool

The room temperature may be too low or too high.

 

Dust may be blocking the air filter guard; refer to page 30

for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

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Samsung UCC2800C, UCC2400C, ACC2800C, ACC2400C installation manual Solving Common Problems, Wired Remote Controller

ACC2400C, ACC2800C, UCC2400C, UCC2800C specifications

Samsung has consistently been at the forefront of innovation in the electronics industry, and its ACC and UCC series of air conditioners—namely the ACC2800C, ACC2400C, UCC2400C, and UCC2800C—stand as a testament to this commitment. These models are designed to provide exceptional comfort and efficiency for both residential and commercial applications.

The ACC2800C and ACC2400C models are known for their powerful cooling capabilities. The ACC2800C features a robust performance with a cooling capacity of up to 28,000 BTUs, making it ideal for larger spaces. In contrast, the ACC2400C, with a cooling capacity of 24,000 BTUs, is tailored for medium-sized rooms, striking a balance between power and efficiency.

In terms of technology, both models incorporate advanced inverter technology which allows for more precise temperature control, optimizing energy consumption. This means that users can enjoy a cooler environment without worrying about soaring energy bills. Additionally, the units are equipped with an intelligent air flow system that ensures even distribution of cool air throughout the space, enhancing comfort levels across the board.

On the other hand, the UCC2400C and UCC2800C models are recognized for their unique features tailored towards enhancing user convenience. These units come with a state-of-the-art smart control system, which can be managed via smartphones—allowing users to adjust temperatures and settings remotely. This feature is particularly beneficial for those who want to prepare their spaces in advance before arriving home.

The UCC series also includes air purification technology, which helps eliminate allergens and pollutants, promoting a healthier indoor environment. Furthermore, the addition of a self-cleaning function in both models helps maintain optimal performance and efficiency.

Key characteristics of these air conditioner models include whisper-quiet operation, ensuring indoor comfort isn’t disrupted by loud machinery. This is particularly advantageous during night-time use. Moreover, the sleek and modern design of the units allows them to blend seamlessly into any decor, appearing as a stylish addition rather than an eyesore.

Overall, the Samsung ACC2800C, ACC2400C, UCC2400C, and UCC2800C represent a convergence of efficiency, technology, and comfort. With their powerful cooling capabilities, advanced features, and user-oriented designs, they cater to a wide range of needs, ensuring that consumers can enjoy a comfortable environment throughout the year.