Solving Common Problems
Before contacting the
Problem | Explanation/Solution |
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The air conditioner does not operate at all
◆Check that the breaker used for the air conditioner is switched on.
Wired Remote Controller
The air conditioner does not operate with the remote controller
◆ is displayed on the wired remote controller. In this case, turn the air conditioner off and contact your dealer.
Wired Remote Controller
When turning on/off the air conditioner, it is not turned on/off immediately.
◆In case of using the wired remote controller for a group, the air conditioners connected to the remote controller are turned on/off in order. Thus, it takes some time(up to 32 seconds).
Wireless Remote Controller
The air conditioner does not operate with the remote controller
◆Check that there are no obstacles between you and the remote control sensor.
◆Check the wireless remote controller batteries (Refer to page 11).
◆Check that you are close enough to the remote control sensor. (seven metres/yards/23ft or less).
Wireless Remote Controller
No beep is heard when you press (ON/OFF) on the remote controller
◆Check that you are pointing the remote controller at the remote control sensor of the receiver & display unit.
◆Replace the remote controller batteries if necessary.
◆If there is a strong light around the air conditioner, a
The air conditioner does | ◆ Check that the correct operating mode has been selected. |
not cool | ◆ The room temperature may be too low or too high. |
| ◆ Dust may be blocking the air filter guard; refer to page 30 |
for cleaning instructions.
◆ Check that there is no obstacle in front of the outdoor unit.